Compaq Armada 7700 Armada 7700 Family of Personal Computers Reference Guide - Page 166

Solving Display Problems

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Solving Diskette and Diskette Drive Problems Continued Problem Possible Cause Solution Cannot boot from a diskette. Bootable diskette is not in computer MultiBay or is not first diskette in the MultiBoot order. Verify the diskette has the system files necessary to boot. Run Computer Setup and verify the MultiBoot order under Boot Management. (Refer to "Using Boot Management" in Chapter 6.) Diskette boot ability is disabled in Computer Setup. Run Computer Setup and enable Diskette Boot Ability under Boot Management. Solving Display Problems This section lists some common causes and solutions for computer display and external monitor problems To perform a monitor self-test on an external VGA color or monochrome monitor: 1. Switch to the internal display. 2. Turn off the external monitor. 3. Disconnect the external monitor signal cable from the computer. 4. Turn on the monitor and allow it to warm up for 1 minute. If the monitor is working properly: s The screen is white. s A narrow black border may appear on the left and right sides of the display. Troubleshooting 16-9

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Troubleshooting
16-9
Solving Diskette and Diskette Drive Problems
Continued
Problem
Possible Cause
Solution
Cannot boot from a
diskette.
Bootable diskette is
not in computer
MultiBay or is not first
diskette in the
MultiBoot order.
Verify the diskette has
the system files
necessary to boot.
Run Computer Setup and
verify the MultiBoot order
under Boot Management.
(Refer to “Using Boot
Management” in
Chapter 6.)
Diskette boot ability is
disabled in Computer
Setup.
Run Computer Setup
and enable Diskette Boot
Ability under Boot
Management.
Solving Display Problems
This section lists some common causes and solutions for computer
display and external monitor problems
To perform a monitor self-test on an external VGA color or
monochrome monitor:
1. Switch to the internal display.
2. Turn off the external monitor.
3. Disconnect the external monitor signal cable from
the computer.
4. Turn on the monitor and allow it to warm up for 1 minute. If
the monitor is working properly:
■
The screen is white.
■
A narrow black border may appear on the left and right
sides of the display.