Compaq Armada 7700 Armada 7700 Family of Personal Computers Reference Guide - Page 169

Solving Hard Drive Problems

Page 169 highlights

Solving Hard Drive Problems CAUTION: Maintain an up-to-date backup of your hard drive in case of errors or failures. Problem Cannot access hard drive. Reading the hard drive takes an unusually long time after restarting the computer. Hard drive error occurs. Possible Cause Solution Hard drive is not seated properly. Shut down the computer, remove and reinsert the hard drive, then turn on the computer. Hard drive was inserted while computer was on, in Suspend, or in Hibernation. Shut down computer, then turn it on again. The hard drive is initialized when the computer is turned on. Hard drive may be damaged. If the hard drive is in the MultiBay, try inserting another removable drive. Contact your Compaq authorized service provider. System is exiting from Give the system time to Hibernation. restore the previously saved data to its exact state before Hibernation. Hard drive has bad sectors or has failed. In Explorer, click the drive letterÆFileÆ PropertiesÆError CheckingÆToolsÆ Check Now button. Run Computer Checkup to test the drive. (Refer to Chapter 14.) Continued 16-12 Troubleshooting

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16-12
Troubleshooting
Solving Hard Drive Problems
CAUTION:
Maintain an up-to-date backup of your hard drive in case
of errors or failures.
Problem
Possible Cause
Solution
Cannot access
hard drive.
Hard drive is not
seated properly.
Shut down the computer,
remove and reinsert the
hard drive, then turn on
the computer.
Hard drive was
inserted while
computer was on, in
Suspend, or in
Hibernation.
Shut down computer,
then turn it on again. The
hard drive is initialized
when the computer is
turned on.
Hard drive may be
damaged.
If the hard drive is in the
MultiBay, try inserting
another removable drive.
Contact your
Compaq authorized
service provider.
Reading the hard
drive takes an
unusually long time
after restarting
the computer.
System is exiting from
Hibernation.
Give the system time to
restore the previously
saved data to its exact
state before Hibernation.
Hard drive error
occurs.
Hard drive has bad
sectors or has failed.
In Explorer, click the
drive letter
˘
File
˘
Properties
˘
Error
Checking
˘
Tools
˘
Check Now button.
Run Computer Checkup
to test the drive. (Refer to
Chapter 14.)
Continued