D-Link DSR-150N DSR-150 User Manual - Page 195

Testing the LAN path from your PC to a remote, device

Page 195 highlights

Unified Services Router User Manual 4. Observe the display:  If t h e p at h is wo rkin g , y o u s ee t h is mes s ag e s eq u en ce: Pinging with 32 bytes of d ata Rep ly fro m : b y t es =32 t ime=NN ms TTL=xxx  If t h e p at h is n o t wo rkin g , y o u s ee t h is mes s ag e s eq u en ce: Pinging with 32 bytes of data Req u es t t imed o u t 5. If the path is not working, Test the physical connections between PC and router  If t h e LA N p o rt LED is o ff, g o t o t h e "LED d is p lay s" s ectio n o n p age B 1 an d fo llo w in s t ru ct io n s fo r "LA N o r In t ern et p o rt LEDs are n o t lit ."  Verify t h at t h e co rres p o n d in g lin k LEDs are lit fo r y o u r n et wo rk interface card and for any hub ports that are connected to your works tation and firewall. 6. If the path is still not up, test the network configuration:  Verify t h at t h e Et h ern et card d riv er s o ft ware an d TCP/ IP s o ft ware are ins talled and configured on the PC.  Verify t h at t h e IP ad d res s fo r t h e ro u t er an d PC are co rrect an d o n t h e s ame s u b n et . 11.3.2 Testing the LAN path from your PC to a remote dev ice 1. From the PC's Windows toolbar, select Start > Run. 2. Type ping -n 10 where -n 10 specifies a maximu m of 10 tries and is the IP address of a remote device such as your ISP's DNS server. Example: ping -n 10 10.1.1.1. 3. Click OK and then observe the display (see the previous procedure). 4. If the path is not working, do the following:  Check that the PC has the IP addres s of your firewall lis ted as the default gateway. (If the IP configuration of your PC is as s igned by DHCP, t h is in fo rmat io n is n o t v is ib le in y o u r PC's Net wo rk Co n t ro l Pa n e l.) 193

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Unified Services Router
User Manual
193
4.
Observe the display:
If the path is working, you see this message sequence:
Pinging <IP address> with 32 bytes of data
Reply from <IP address>: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message sequence:
Pinging <IP address> with 32 bytes of data
Request timed out
5.
If the path is not working, Test the physical connections between PC and router
If the LAN port LED is off, go to the “LED displays” section on page B
-
1 and follow instructions for “LAN or Internet port LEDs are not lit.”
Verify that the corresponding link LEDs are lit for your network
interface card and for any hub ports that are connected to your
workstation and firewall.
6.
If the path is still not up, test the network configuration:
Verify that the Ethernet card driver software and TCP/IP software are
installed and configured on the PC.
Verify that the IP address for the router and PC are correct and on the
same subnet.
11.3.2 Testing the LAN path from your PC to a remote
device
1.
From the
PC’s
Windows toolbar, select Start > Run.
2.
Type ping -n 10 <IP_address> where -n 10 specifies a maximum
of 10 tries and <IP
address> is the IP
address of a remote device such as your ISP’s DNS server. Example:
ping -n 10 10.1.1.1.
3.
Click OK and then observe the display (see the previous procedure).
4.
If the path is not working, do the following:
Check that the PC has the IP address of your firewall listed as the
default gateway. (If the IP configuration of your PC is assigned by
DHCP, this information is not visible in your PC’s Network Control
Panel.)