Dell E310dw Dell Printer Users Guide - Page 133
My Dell Machine is not Found on the Network Even After Successful Installation.
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My Dell Machine is not Found on the Network Even After Successful Installation. Cause Your security software blocks your machine's access to the network. Your Dell machine is not assigned with an available IP address. Your Dell machine is not connected to the network using wireless capabilities. Action Interface Some security software might block access without showing a security alert dialog box even after successful installation. To allow access, see the instructions for your security software or ask the manufacturer. Wired/Wireless Confirm the IP address and the Subnet Mask. Wired/Wireless Verify that both the IP addresses and Subnet Masks of your computer and the Dell machine are correct and located on the same network. For more information on how to verify the IP address and the Subnet Mask, ask your network administrator. Print the WLAN Report to check the error code on the printed report. Wireless If you have checked and tried all of the above, but your Dell machine is not found on the Network, uninstall the printer driver and reinstall it. My Security Settings are not Working Properly. Cause Action During installation of the If you did not accept the security alert dialog box, the firewall printer driver, or when using function of your security software may be rejecting access. the printing features, you did Some security software might block access without showing a not accept the security alert security alert dialog box. dialog box. To allow access, see the instructions for your security software or ask the manufacturer. The required port number for the security software The following port numbers are used for Dell network features: • Network printing *1 : Port number 161 and 137/ Protocol UDP setting may be closed. For more information on how to open the port, see the instructions for the security software or ask the manufacturer. Interface Wired/Wireless Wired/Wireless *1 Windows® I Want to Check that My Network Devices are Working Correctly. Check Action Interface Troubleshooting 133