Dell E310dw Dell Printer Users Guide - Page 134
Other Problems, Check the following, Link Status, Ethernet, Wireless Link Status, Link OK. - drum
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Check that your Dell machine, access point/router, or network hub is turned on. Check the following: • The power cord is connected correctly and the Dell machine is turned on. Wired/Wireless • The access point/router or hub is turned on and its link button is blinking. • All protective packaging has been removed from the machine. • The toner cartridge and drum unit are installed correctly. • The front and back covers are fully closed. • Paper is inserted correctly in the paper tray. • (For wired networks) A network cable is securely connected to the Check the Link Status in the Network Configuration Report. Dell machine and to the router or hub. Print the Network Configuration Report and check that Ethernet Link Status or Wireless Link Status is Link OK. Wired/Wireless Check that you can "ping" the Dell machine from your computer. Ping the Dell machine from your computer using the IP address or the node name at the Windows®command prompt or Macintosh Terminal application: ping or . Wired/Wireless • Successful: Your Dell machine is working correctly and connected to the same network as your computer. • Unsuccessful: Your Dell machine is not connected to the same Check that your Dell machine is connected to the wireless network. network as your computer. Confirm that the IP address and the Subnet Mask are set correctly. Print the WLAN Report to check the error code on the printed report. Wireless If you have checked and tried all of the above but you are still having problems, see the instructions supplied with your wireless LAN access point/router to find the SSID and the Network Key information and set them correctly. Other Problems Difficulties The machine will not turn on. Suggestions Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine's internal safety mechanisms. Unplug the power cord. Wait for ten minutes, then plug in the power cord and press to turn on the machine. If the problem is not solved, press and hold to turn off the machine. If you are using a backup battery or surge suppressor device, disconnect it to make sure it is not the problem. Plug the machine's power cord directly into a different known working wall outlet and press to turn on the machine. 134 Troubleshooting