HP 170X HP Jetdirect Print Server 170X Installation and Configuration - Page 65

Troubleshooting Steps, Verify the printer works properly, Verify the 170X hardware works properly - driver

Get HP 170X - JetDirect Print Server PDF manuals and user guides
UPC - 882780300699
View all HP 170X manuals
Add to My Manuals
Save this manual to your list of manuals

Page 65 highlights

Troubleshooting Steps Follow these overall steps to diagnose and resolve the problem: O Verify the printer works properly. O Verify the 170X hardware works properly. O Verify that you can print to the printer when it's attached directly to a PC. Verify the printer works properly Q Print a printer self-test page (see your printer documentation) to make sure the printer works properly. Q See your printer documentation to interpret the printer self-test page, and to diagnose and correct printer problems. Verify the 170X hardware works properly Q Attach the printer to the 170X and attach the 170X to the LAN. Q Press the 170X Test button to print a configuration page. Q If a configuration page is printed, the 170X is connected properly. Review the page for status and error messages. Verify that you can print to the printer when it's attached directly to a PC Q Attach the printer to a PC locally using a parallel cable that you know works properly. Q Print a file to the printer attached directly to your PC. Q If the file still does not print, you may have a printer driver or parallel cable problem. ENWW Troubleshooting 5-65

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
Troubleshooting 5-65
ENWW
Troubleshooting Steps
Follow these overall steps to diagnose and resolve the problem:
Verify the printer works properly.
Verify the 170X hardware works properly.
Verify that you can print to the printer when it’s attached directly
to a PC.
Verify the printer works properly
Print a printer self-test page (see your printer documentation)
to make sure the printer works properly.
See your printer documentation to interpret the printer self-test
page, and to diagnose and correct printer problems.
Verify the 170X hardware works properly
Attach the printer to the 170X and attach the 170X to the LAN.
Press the 170X Test button to print a configuration page.
If a configuration page is printed, the 170X is connected properly.
Review the page for status and error messages.
Verify that you can print to the printer when
it’s attached directly to a PC
Attach the printer to a PC locally using a parallel cable that you
know works properly.
Print a file to the printer attached directly to your PC.
If the file still does not print, you may have a printer driver or
parallel cable problem.