HP 635n HP Jetdirect Print Server Administrator's Guide (Firmware V.36) - Page 127
Troubleshooting the HP Jetdirect Print Server
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7 Troubleshooting the HP Jetdirect Print Server This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server. A flowchart guides you to the correct procedures for troubleshooting the following: ● Printer problems ● HP Jetdirect hardware installation and connection problems ● Network-related problems To troubleshoot your HP Jetdirect print server, you may need the following items: ● A Jetdirect configuration page (see HP Jetdirect Configuration Pages on page 127) ● A Printer Configuration or Diagnostic Page ● Documentation that came with your printer ● Documentation that came with your HP Jetdirect print server ● The diagnostics tools and utilities provided with your network software (for example, Novell NetWare utilities, TCP/IP utilities, or network printer management applications such as HP Web Jetadmin) NOTE: Frequently asked questions about installing and configuring HP Jetdirect print servers can be found by searching for your HP Jetdirect product at http://www.hp.com/support/ net_printing. ENWW 117