HP 635n HP Jetdirect Print Server Administrator's Guide (Firmware V.36) - Page 152

Table 8-13 Error Messages (continued) Error Code and Message Description a problem with the print server. Make sure all cables and routers are functioning correctly. Try restarting the print server. 1F ERR NEGOTIATING BUFFER SIZE A failure was detected when selecting the buffer size to be used when reading print data from the file server. This may indicate a network problem. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers was successfully connected. 20 UNABLE TO LOGIN A failure was detected when the HP Jetdirect print server tried to log onto the file server. This could be caused by the print server object not existing on the file server, or by a security check that prevents the print server from logging in. Make sure the file server name and print server object name are correct. Use PCONSOLE to erase the password for the print server object. Create a new print server object. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection. 21 UNABLE TO SET PASSWORD A failure was detected when the HP Jetdirect print server tried to set the password for the print server object. (Whenever the HP Jetdirect print server is able to log in without a password, it sets the password automatically.) This indicates a networking or security problem. Create a new print server object. When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers were successfully connected. 22 UNABLE TO CONNECT TO SERVER Queue Server mode error. The HP Jetdirect print server could not establish an NCP connection to the file server. Make sure that the correct file servers are connected. When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers were successfully connected. 23 UNABLE TO ATTACH TO QUEUE A failure was detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object. This may be because no servers are allowed to attach to this queue. There may also be a networking or security problem. Use PCONSOLE to make sure that servers are allowed to attach to the queue, to delete the print server object from the list of queue servers if you want the HP Jetdirect print server to service other queues, or to delete the queue and create a new one (the print server object must be added to the list of queue servers). When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection. 24 PSERVER CLOSED CONNECTION The NetWare print server requested a termination of the connection with the HP Jetdirect print server. No error exists or is indicated. Make sure the NetWare print server is running, and restart it if necessary. 25 DISCONNECTING - SPX TIMEOUT The SPX connection to the print server was lost after the connection had been made. This indicates a possible network problem, or a problem with the print server. Make sure all cables and routers are functioning correctly. Try restarting the print server. 26 UNKNOWN NCP RETURN CODE The HP Jetdirect print server encountered an unexpected fatal error after it had successfully connected to the file server. A wide variety of failures could produce this error message, including a downed file server or a network router failure. 27 UNEXPECTED PSERVER DATA The print server sent some data when the HP Jetdirect print server had not given its RCVD permission to do so. This indicates a possible print server problem, possibly a software problem. 28 OUT OF BUFFERS The HP Jetdirect print server was unable to allocate a buffer from its internal memory. This indicates all buffers are busy due possibly to heavy broadcast traffic or large amounts of network traffic directed to the print server. 142 Chapter 8 HP Jetdirect Configuration Pages ENWW