HP 8000dn Service Manual - Page 360

Display Event Log Use the Event Log to diagnose and troubleshoot printer errors and intermittent failures. You can either print or display the Event Log from the Control Panel's Information Menu. (Select or .) (The Configuration Page lists the maximum number of entries in the Event Log.) See figure 7-5 on page 337 for a sample Event Log. The Event Log shows the current page count at the left side of the page, with the printer's serial number directly to the right of the page count. The left column is the error sequence number, with the error listed on the right (the highest sequence number is the most recent event logged). The next column is the page count at the time of the error, and the last column is the Personality (PCL or PostScript) column or the Jam Cause at the time of the error. See table 7-5, "Alphabetical Printer Messages," on page 352 and table 7-6, "Numerical Printer Messages," on page 373 for more information about correcting Event Log messages in the printer. 336 Chapter 7 Troubleshooting EN