HP 8000dn Service Manual - Page 407

Table 7-6. Numerical Printer Messages (continued) Message Event Description Log Category/ Message Recommended Action 13.22 03 13.22 04 13.22 05 Belt jam or Head Exit 1 / Exit 2 sensors timeout in the Multibin Mailbox. 1. Remove the media at the double-belt system and/or Delivery Head Assembly. 2. Make sure that the double belt (both belts) moves freely. 3. Make sure that both Exit 1 and 2 sensor flags on the Delivery Head Assembly move freely. 4. Ensure the parallel position of the double belt system. 5. Make sure that the Metal Tape is in place and in good condition. 6. Check the fingers. They must be over the ejector rollers on the Delivery Head Assembly. 7. Check the Delivery Head Assembly reset cycle. If it does not work properly, replace the flat ribbon cable that connects to the Delivery Head Assembly. If the problem persists, replace the Delivery Head Assembly. 8. Check the Transport Belt reset cycle. If it does not work properly, replace the Transport Belt. If the problem persists, replace the Transport Belt Motor. 9. If the problem persists, replace the Multibin Mailbox Controller PCA. See the HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Service Manual Supplement for Paper-handling Accessories for instructions. EN Printer Messages 383