HP 8000dn Service Manual - Page 414

Table 7-6. Numerical Printer Messages (continued) Message Event Description Log Category/ Message Recommended Action Error alternates with An error occurred in an external Turn the printer off, and then paper handling device. turn the printer on. 66.00.xx A communication error occurred 1. Turn the printer off, and in the paper-handling controller. then turn the printer on. 2. If the problem persists, replace the PCA controller board for the device. 3. If the problem persists, replace the Formatter PCA. 66.00.15 The paper-handling controller had a bad C-link (communication). This error is due to a power failure. 1. Turn the printer off, and then turn the printer on. 2. If the problem persists, check the C-link and power cables. 3. If the problem persists, check the device power connector and power supply (internal or external). Replace if damaged. 4. If the problem persists, replace the PCA Controller board for the device. 5. If the problem persists, replace the Formatter PCA. 66.00.19 66.00.20 66.00.21 66.00.22 66.00.23 66.00.24 Page not expected. 1. Turn the printer off, and then turn the printer on. Error is due to a bad 2. If the problem persists, C-link connection or a damaged replace the PCA Controller C-link cable. board for the device. 3. If the problem persists, replace the Formatter PCA. 390 Chapter 7 Troubleshooting EN