HP 8000dn Service Manual - Page 386

Table 7-5. Alphabetical Printer Messages (continued) Message Event Description Log Category/ Message Recommended Action 65.22.02 65.22.03 65.22.04 An elevator problem home not 1. Make sure that the blind found, elevator problem cover and scan bar are scanning bins error, or slider jam installed properly. occurred in the Multibin Mailbox. 2. Check for paper jam in the delivery head assembly. 3. Make sure that the delivery head assembly moves freely. 4. Make sure that all the paper bins are seated correctly. 5. Make sure that the paper bins and blind covers are not broken. 6. Perform a paper path test. See "Paper Path Test" on page 415. 7. Check for damaged sensors in the delivery head assembly. 8. Check the fingers in the head assembly. They must be over the ejector rollers. 9. Replace the delivery head assembly. See the HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Service Manual Supplement for Paper-handling Accessories for instructions. 10. Replace the delivery head motor. See the Service Manual Supplement for Paper-handling Accessories for instructions. 11. Replace the Mailbox Controller PCA. See the Service Manual Supplement for Paper-handling Accessories for instructions. 362 Chapter 7 Troubleshooting EN