HP 8000dn Service Manual - Page 55

Technical Assistance HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. The ASAP system includes HP FIRST, explained below. The ASAP service requires a touchtone phone. HP FIRST (Fax Information Retrieval Support Technology) HP FIRST (Fax Information Retrieval Support Technology) is a phone-in fax service providing technical information for HP LaserJet users as well as service personnel. Receiving a fax requires a type 3 facsimile machine or fax card. Service related information includes: Service notes (HP Authorized dealers) Application notes Product Data Sheets Material Safety Data Sheets (MSDS) Typeface and accessory information Printer support software information Toner information Driver request form and Software Matrix. HP FIRST, U.S. Call the HP ASAP system (1-800-333-1917) and follow the voice prompts to enter HP FIRST. HP FIRST, Europe Call HP FIRST at one of the following numbers: U.K., 0800-96-02-71 Belgium (Dutch), 078-11-19-0 Switzerland (German), 155-1527 Netherlands, 06-02-22-420 Germany, 0130-810061 Austria, 0660-8128 For English service outside the above countries, (31) 20-681-5792. EN Technical Assistance 31