HP 8000dn Service Manual - Page 405

Table 7-6. Numerical Printer Messages (continued) Message Event Description Log Category/ Message Recommended Action 13.22 01 13.22 11 13.22 12 13.22 15 13.22 17 13.22 21 13.22 22 13.22 25 13.22 27 13.22 31 13.22 32 13.22 35 13.22 37 One of the following occurred on 1. Remove the media from the 7-bin Tabletop Mailbox: the paper path. • An unexpected page at the 2. If the problem persists, entry sensor. perform the Paper Path Test • The page did not reach the on page 415. entry sensor, paper path sensor 3. If any delivery rollers are 1, paper path sensor 2, or left damaged, replace them. output bin delivery sensor on 4. If the problem persists, time. perform the sensor test. • The page stayed at the entry Replace any sensor that is sensor, paper path sensor 1, damaged or the sensor PCA paper path sensor 2, or left board. output bin delivery sensor. 5. If the problem persists, • A page was found at the entry perform the motor test to sensor, paper path sensor 1, check the solenoids and paper path sensor 2, or left motors. Replace any motor output delivery sensor during the or solenoid that is damaged. power-on sequence. 6. If the problem persists and all sensors, motors, delivery rollers, and the solenoid are working properly, replace the 7-bin Tabletop Mailbox Controller PCA. See "7-bin Tabletop Mailbox Controller PCA" on page 269 for instructions. EN Printer Messages 381