HP 8000dn Service Manual - Page 394

Table 7-5. Alphabetical Printer Messages (continued) Message Event Description Log Category/ Message Recommended Action Error Displays when tray is in the 1. If the message does not process of lifting the paper to the go away, verify that the top of the tray for proper feeding. media can be pulled from another tray. 2. The Paper Input Unit may need to be replaced. See "Paper Input Unit (PIU)" on page 195 for instructions. Error Tray does not contain the specified size of paper. Load the specified size of paper into Tray . Error One of the following occurred: 1. Load the requested paper • There is no paper loaded in the into the specified tray ( ). specified tray, or the paper is not Make sure that the trays are the size requested, or the control correctly adjusted for size. panel is not set for the size of The tray type settings (and paper loaded. size for Tray 1) must be set • The tray is not properly from the printer's control adjusted for size. panel. • The default paper size is set If you are trying to print A4 or incorrectly. letter size paper and this • If this message appears and message appears, make the tray contains the correct size sure that the default paper of paper, a sensor could be size is set correctly from the damaged or a paper sensor Printing Menu in the printer's lever could be stuck. control panel. 2. Press GO to print from the next available tray. 3. Press - VALUE + to scroll through the available types and sizes. 4. Press SELECT to accept the alternate type or size. 5. Inspect the switches in the tray. 6. Turn the printer on with the tray removed and push the switches by hand to see if they register. 370 Chapter 7 Troubleshooting EN