HP 8000dn Service Manual - Page 404

Table 7-6. Numerical Printer Messages (continued) Message Event Description Log Category/ Message Recommended Action 13.12 XX Duplex path, paper late jam. Paper did not arrive when expected. 1. Check the paper path between the fuser and duplex assembly. 2. Reseat the duplex assembly. 3. Replace the duplexer if necessary. See "Duplexer" on page 149 for instructions. 13.13 XX Duplex path, paper stopped jam. 1. Check the entire paper Paper is jammed in the duplex path. assembly. 2. Remove the duplex assembly and look for paper in the side of the assembly. 3. Retest. 4. Replace the duplexer if necessary. See "Duplexer" on page 149 for instructions. 13.20 08 When clearing the paper path, the Duplexer's sensor stayed active too long. 1. Open the front door, and remove any paper. 2. Remove the paper from the Duplexer. 3. Make sure that paper is being delivered to the Duplexer. 4. Replace the Duplexer if necessary. See "Duplexer" on page 149 for instructions. 13.20 XX The engine could not eject a page in the printer. The front panel message will indicate the sensor closest to the paper. Remove the jam from the location indicated on the control panel. 380 Chapter 7 Troubleshooting EN