HP 8000dn Service Manual - Page 416

Table 7-6. Numerical Printer Messages (continued) Message Event Description Log Category/ Message Recommended Action 66.11 01 66.11 02 66.11 03 A lifting and/or feed motor malfunction occurred in the 2000-sheet Input Tray. 1. Make sure that the lifting plate lifts up freely by hand. 2. Make sure that the paper size plates are installed correctly and are not bent. 3. Make sure that the Pickup roller is installed properly. 4. Check the Pickup Assembly, and replace if necessary. See the HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Service Manual Supplement for Paper-handling Accessories for instructions. 5. Replace Tray 4. See "2000-sheet or 2 x 500-sheet Input Tray" on page 151 for instructions. 66.12.32 A malfunction occurred in the solenoid for the 7-bin Tabletop Mailbox. 1. Perform a motor test. 2. Replace the solenoid if it is damaged. 3. If the problem persists, replace the 7-bin Tabletop Mailbox Controller PCA. See "7-bin Tabletop Mailbox Controller PCA" on page 269 for instructions. 66.22.32 A malfunction occurred in the solenoid for the 7-bin Tabletop Mailbox. 1. Perform a motor test. 2. Replace the solenoid if it is damaged. 3. If the problem persists, replace the 7-bin Tabletop Mailbox Controller PCA. See "7-bin Tabletop Mailbox Controller PCA" on page 269 for instructions. 392 Chapter 7 Troubleshooting EN