HP 8000dn Service Manual - Page 399
PAPER JAM, CHECK RIGHT, Use the Paper Path Test
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Table 7-6. Numerical Printer Messages (continued) Message Event Description Log Category/ Message Recommended Action 13.1 16 A page stayed too long at the Duplexer's second sensor. 1. Open the top cover, and remove any paper. 2. Open the left and right doors, and remove any paper. 3. Remove the paper from the Duplexer. 4. Make sure that paper is being delivered to the Duplexer. 5. Replace the Duplexer if necessary. See "Duplexer" on page 149 for instructions. 13.1 1F A page stayed too long on the Duplexer's second sensor. 1. Open the top cover, and remove any paper. 2. Open the front, left, and right doors, and remove any paper. 3. Remove the paper from the Duplexer. 4. Make sure that paper is being delivered to the Duplexer. 5. Replace the Duplexer if necessary. See "Duplexer" on page 149 for instructions. 13.1 XX Paper feed 1, paper late jam. Paper did not reach PS2. Use the Paper Path Test on page 415 to see if a problem exists from both engine trays. If PS2 is bad, it will fail when printing from Tray 2 or 3. Verify flag movement by manually inserting paper in the sensor path. Replace PS2 or the Paper Input Unit (PIU) Assembly. See "Paper Input Unit (PIU)" on page 195 for instructions. EN Printer Messages 375