HP 8000dn Service Manual - Page 453

3 Inspect the C-link Cables for pushed out pins. 4 Replace the C-link Cables. 5 Connect the Multibin Mailbox directly to the printer. If it is now recognized on the Configuration Page, replace the 2000-sheet Input Tray Controller. 6 Replace the Multibin Mailbox Controller. 7 Replace the Multibin Mailbox External Power Supply. 8 Replace the entire Multibin Mailbox. Wrinkling Envelopes 1 Place the Fusing Levers in up position and retry the envelopes. 2 Try new media. Make sure that the envelopes are within specifications. See the HP LaserJet Family Paper Specifications Guide. Poor Fusing 1 Make sure that the Fusing Levers are in the down position for cut sheet paper. 2 Try new media. Make sure that the media is within specifications. 3 Make sure that the AC power does not fluctuate out of range during the print cycle. See table 1-5 on page 9. See the HP Laserjet Family Paper Specifications Guide. Feeds from incorrect tray when selecting different media for the first page of the job. First you must determine if it is a hardware or a software issue. Run a paper path test from each paper tray to eliminate the hardware. See page 415. If the paper path test fails, troubleshoot the error message. Make sure that the most current HP driver is installed. Select the Print Quality Tab from the printer driver. Click on About. Make sure that the driver revision is the most current.You may find the most current driver in various electronic locations. Check with HP Service and Support. EN General Troubleshooting Information 429