HP LaserJet 4v/mv Service Manual - Page 162

Possible Cause, Recommended Action, Table 7-11, Table 7-12

Page 162 highlights

Table 7-11 Bubble Print Possible Cause 1. The density adjustment slider switch on the High Voltage Power Supply PCA slider switch is not aligned properly with the Print Density Dial. This causes the drum surface potential to be out of range. 2. Toner build-up in the Fusing Assembly. Toner build-up can physically damage the Fusing Assembly. 3. Leaking toner cartridge. 4. Paper does not meet specs. The paper moisture content, conductivity, or surface finish may not work correctly with the electrophotographic process. Recommended Action 1. Check the position of the Print Density Dial in the slider switch. If out of position, remove and reseat the High Voltage Power Supply PCA. 2. Replace the High Voltage Power Supply PCA. Remove and clean the Fusing Assembly (see Chapter 6). Replace the toner cartridge. Try a different paper lot (see HP LaserJet Printer Family Paper Specifications Guide). Table 7-12 Dropout Possible Cause 1. Single sheet of paper defective. 2. Paper does not meet specs. The paper moisture content, conductivity, or surface finish may not work correctly with the electrophotographic process. 3. DC Controller defective (low primary voltage). 4. High Voltage Power Supply PCA defective 5. Transfer Roller defective. Recommended Action Try reprinting the job. Try a different paper lot (see HP LaserJet Printer Family Paper Specifications Guide). Replace the DC Controller. Replace the High Voltage Power Supply PCA. Replace the Transfer Roller. 7-26 Troubleshooting

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Possible Cause
Recommended Action
1. The density adjustment slider switch on the
High Voltage Power Supply PCA
slider switch is
not aligned properly with the Print Density Dial.
This causes the drum surface potential to be out
of range.
1. Check the position of the Print Density Dial in
the slider switch.
If out of position, remove and
reseat the High Voltage Power Supply PCA.
2. Replace the High Voltage Power Supply PCA.
2. Toner build-up in the Fusing Assembly.
Toner
build-up can physically damage the Fusing
Assembly.
Remove and clean the Fusing Assembly (see
Chapter 6).
3. Leaking toner cartridge.
Replace the toner cartridge.
4. Paper does not meet specs.
The paper
moisture content, conductivity, or surface finish
may not work correctly with the
electrophotographic process.
Try a different paper lot (see
HP LaserJet Printer
Family Paper Specifications Guide
).
Table 7-11
Bubble Print
Possible Cause
Recommended Action
1. Single sheet of paper defective.
Try reprinting the job.
2. Paper does not meet specs.
The paper
moisture content, conductivity, or surface finish
may not work correctly with the
electrophotographic process.
Try a different paper lot (see
HP LaserJet Printer
Family Paper Specifications Guide
).
3. DC Controller defective (low primary voltage).
Replace the DC Controller.
4. High Voltage Power Supply PCA defective
Replace the High Voltage Power Supply PCA.
5. Transfer Roller defective.
Replace the Transfer Roller.
Table 7-12
Dropout
7-26 Troubleshooting