HP LaserJet 4v/mv Service Manual - Page 30

NOTE Warranty Statement Warranty This warranty gives specific legal rights. There may also be other rights which vary from area to area. Refer to Appendix E in the User's Manual for further warranty information. One Year Return to HP Authorized Repair Station Hewlett-Packard warrants the LaserJet 4V/4MV printer against defects in materials and workmanship for a period of one year from receipt by the customer. During the warranty period, HP will, at its option, either repair or replace products which prove to be defective. User maintenance components are not covered under the HP LaserJet 4V/4MV printer factory warranty. A separate maintenance agreement may be written to cover these components. Exclusions The warranty on printers shall not apply to defects resulting from: • Improper or inadequate maintenance by customer. • Customer supplied software or interfacing. • Unauthorized modification or misuse. • Operation outside of the environmental specifications for the product. • Operation of non-supported printing media. • Duty cycle abuse maximum (printing more than the equivalent of 35,000 single-sided pages per month). • Operating the printer from a mechanical switchbox without a designated surge protector. • Improper site preparation and maintenance. • Use of non-HP toner cartridges (see the following explanation), SIMM memory boards, or interface boards. The use of non-Hewlett-Packard toner cartridges does not affect either the warranty or any maintenance contract purchased from HP. However, if an HP LaserJet printer failure or if printer damage is found to be directly attributable to the use of any non-HP product, the repair will not be covered under the warranty or HP maintenance contract. Hewlett-Packard cannot recommend use of non-HP cartridges, either new or remanufactured, because they are not HP products and HP cannot influence or control their quality. 1-22 Product Information