HP M5025 Service Manual - Page 433

Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action 4. Check the interface between the duplexer and the print engine. 5. Replace the duplexer. 6. Replace the dc controller. NOTE See also, General paperpath and jam troubleshooting on page 449. 13.05.00 Jam inside upper right door The page did not reach SR6 (fuser-delivery sensor) when it should have. Clear the jam following the instructions on the control panel display or the instructions in this manual (see Clear jams from the output path on page 463). 1. Check for paper or other obstructions to the paper path in the fuser and between the fuser and the registration area. 2. Check for paper in the fuser and for any damage to the fuser or its connections to the print engine. Replace the fuser if necessary. 3. Check SR6 (fuser-output sensor) for correct mechanical functionality. Replace if necessary. 4. Check SR4 (loop sensor) and SR5 (top/ registration sensor) for correct mechanical functionality. Repair or replace flags if necessary. NOTE The sensors are part of the HVPS. 5. Check connector J319 on the dc controller. 6. Replace the dc controller. NOTE See also, General paperpath and jam troubleshooting on page 449. 13.06.00 Jam inside left door 13.06.00 Jam inside lower left door The page is jammed in the fuser. NOTE The leading edge is between the fuser and the output area. Clear the jam following the instructions on the control panel display or the instructions in this manual (see Clear jams from the output path on page 463). 1. Check for paper or other obstructions to the paper path between the fuser and the SR7 (delivery sensor). 2. Check for paper in the fuser and for any damage to the fuser or its connections to the print engine. Replace the fuser if necessary. ENWW Control-panel messages 403