HP M5025 Service Manual - Page 485

Table 6-19 HCI feeder jams (Tray 4/5/6 jams) (continued) Jams in the HCI feeder area. Cause Solution The HCI feeder motor has failed. Replace the HCI motor. See Motor(s) and PCA(s) on page 377. The HCI feeder PCA has failed. Replace the HCI PCA. See Motor(s) and PCA(s) on page 377. The HCI lifter drive assembly is damaged. Replace the HCI lifter drive assembly. Lifter driver assembly on page 384. The DC controller PCA has failed. Replace the DC controller PCA. See DC controller PCA on page 357. Table 6-20 Duplexer jams Jams in the duplexer area. Cause The duplexer is not correctly installed. Solution Remove the duplexer and then reinstall it. Make sure that the duplex sensor flags are not damaged and can move freely. Make sure that the wire harness connectors from the duplexer to engine, and from the engine to the dc controller are fully seated. Table 6-21 Stapler/stacker jams Jams in the stapler engine connection area. Cause The feed motor has failed. The feed rollers are dirty, worn or damaged. The inlet paper sensor flag or spring is damaged. The delivery deflector is damaged. The stapler PCA has failed. Solution Replace the alignment and jog guide assembly. See Alignment and jogger guide assembly on page 276. Clean the rollers. If the rollers are worn or damaged, replace the stapler paper feed assembly. See Paper feed assembly (stapler) on page 275. Make sure that the spring is correctly installed and that the flag moves freely and is not damaged. If the spring or flag are damaged, replace the stapler paper feed assembly. See Paper feed assembly (stapler) on page 275. Replace the stapler paper feed assembly. See Paper feed assembly (stapler) on page 275. Replace the stapler PCA. See Stapler PCA on page 257. ENWW Common causes of repeating jams 455