HP M5025 Service Manual - Page 451
Jam in document feeder, Calibration failed, Document feeder cover open, access door.
UPC - 882780575493
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Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action 30.1.2 Jam in document feeder 1. The ADF is jammed. NOTE Appears as 30.01.02 on the event log. 2. Clear the jam following the instructions on the control panel display or the instructions in this manual (see Clear jams from the automatic document feeder (ADF) on page 459). If the ADF continues to jam, make sure that the document meets media specifications for the ADF. 3. Open the ADF cover and inspect the paper path for damage or obstructions. 4. Check the pickup rollers and separation pad for excessive wear or contamination. Replace if necessary. 5. Check the ADF paper-path sensors for correct operation. 6. Check all connectors on the ADF control board and scanner control board for loose connections. 7. If, after performing all of the previous steps, the ADF continues to jam, replace the ADF. 30.1.22 A fatal hardware error occurred in the scanner. 1. Turn the device off and then turn the device on. 2. If the message persists, replace the scanner control board. 3. If the message persists, replace the scanner. 30.1.23 Calibration failed A scanner calibration error has occurred. Check the target for correctness and re-run the scanner calibration. 30.1.24 Document feeder cover open The ADF jam-access door is open. 1. Clear the jam and close the ADF jamaccess door. 2. Check the ADF cover sensor and the flag for correct mechanical functionality. 3. Check connector J3 on the ADF control board. 4. If the message persists, replace the ADF control board or replace the ADF. 30.1.25 A general error has occurred in the scanner 1. Turn the device off and then turn the or the ADF. Communication was lost device on. between the scanner control board (SCB) and the formatter. 2. If the message persists, check the ribbon cable between the scanner control board and the formatter for damage and correct seating. Replace the cable if necessary. 3. If the message persists, replace the scanner control board or replace the formatter. ENWW Control-panel messages 421