HP M5025 Service Manual - Page 537

Service menu The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel. For the HP 5025 use the PIN, 11502506. For the HP 5035 use the pin, 11503506. Accessing the service menu NOTE The device automatically exits the Service menu after about 1 minute if no items are selected or changed. 1. Touch Administration on the control-panel Home page. 2. Use to scroll to Service. Touch Service. 3. Touch the Service use only: text box near the center of the control-panel display. The touchscreen numeric keypad displays. 4. Touch the appropriate touchscreen numeric keypad buttons to enter the PIN (see the note at the begining of this section). 5. Touch OK to save the PIN or Cancel to exit the screen. 6. The PIN displays in the Service use only: text box as ********. 7. Touch OK to enter the Service menu or Cancel to exit the screen. Service menu ● Clear Event Log Select this item to clear (reset to zero) the internal event log. ● Engine Cycles Select this item to set the total number of pages that have been printed to-date (appears on the configuration page). Typically this is required only when a new formatter is installed. ● Refurbish Page Count Select this item if you need to send the device for refurbishment. This page count is stored in memory so that the correct Service ID can be restored after the device is refurbished. ● Maintenance Kit Count Select this item to set the number of pages that have been printed since the last maintenance kit was installed or the total number of pages that have been printed on this device if a maintenance kit has not yet been installed (during the first 200,000 pages). ● Maintenance Kit Interval Select this item to specify the number of pages that can be printed before a Perform Printer Maintenance message appears on the control-panel display to indicate a maintenance kit is needed. ● Document Feeder Kit Count ENWW Service menu 507