HP M5025 Service Manual - Page 459

Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action 1. Turn the power off. 2. Check all of the connections on the dc controller PCA, optional staple/stacker PCA, and optional HCI PCA(s). 3. Turn the power on 66.12.XX Stapler/Stacker Failure The optional stapler/stacker has failed. Turn the power off and then on. XX ● 01 = communication error ● 02 = jogger motor (home position could not be found) Check all of the connectors on the staple stacker PCA. See Stapler PCA on page 257. Check the connectors between the staple stacker PCA and the dc controller (J302). ● 03 = stapler motor malfunction (stapler could not return to home position) ● 23 = communication error ● 33 = output roller (lift motor could not reach home position) ● 35 = stapler malfunction (stapler self prime sensor did not activate) ● 40 = communication error ● 41 = communication error 68.X Permanent Storage Full To Continue Touch OK The device NVRAM is full. Some settings saved in the NVRAM might have been reset to the factory defaults. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage. ● 68.0 = Onboard-NVRAM failure Touch OK to clear the message. If the message is not cleared, turn the device off, and then turn the device on. 1. For 68.0 errors, perform an NVRAM initialization. See High-level boot key sequences on page 504. ● 68.1 = Memory-DIMM or hard-disk failure 2. For 68.1 errors: a. Use the HP Web Jetadmin software to delete files from the hard disk. b. Turn the power off. Reseat the memory DIMM. Turn the power on. c. Reinitialize the hard disk. d. Replace the hard disk. See Userreplaceable parts on page 182. e. Replace the formatter. See Formatter cover and cage on page 199. ENWW Control-panel messages 429