HP M5025 Service Manual - Page 435

Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action between the fuser and the duplexer. Also check the turnaround path between the fuser and the standard face-down output bin. 4. Check the interface between the duplexer and the print engine. 5. Check connector J311 on the dc controller. 6. Replace the duplexer. 7. Replace the dc controller. NOTE See also, General paperpath and jam troubleshooting on page 449. 13.0A.00 The page is jammed in the face-down-outputbin rollers. Clear the jam following the instructions on the control panel display or the instructions in this manual (see Clear jams from the output path on page 463). 1. Check for paper or other obstructions to the paper path between SR7 (delivery sensor) and SR1 (bin-full sensor). 2. Check for paper in the fuser and for any damage to the fuser or its connections to the print engine. Replace the fuser if necessary. 3. Check SR1 (bin-full sensor) for correct mechanical functionality. Replace if necessary. 4. Check connector J310 on the dc controller. 5. Replace the dc controller. NOTE See also, General paperpath and jam troubleshooting on page 449. 13.10.00 Jam inside left door 13.10.00 Jam inside lower left door The page from the turnaround path did not reach SR1 (duplexer-jam sensor). Clear the jam following the instructions on the control panel display or the instructions in this manual (see Clear jams from the optional duplexer on page 464). 1. Remove the duplexer and check SR1 (duplexer-jam sensor) for correct mechanical functionality. Replace if necessary. 2. Check for paper or other obstructions to the paper path in the duplexer and between the fuser and the duplexer. Also check the turnaround path between the fuser and the standard face-down output bin. ENWW Control-panel messages 405