HP M5025 Service Manual - Page 463
Document feeder empty, Document feeder paper jam, Document feeder pick error
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Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action Make sure that the ADF cover and sensor and sensor flag are correctly functioning Make sure that connector J3 on the ADF controller PCA is firmly seated. Document feeder empty Document feeder paper jam Document feeder pick error The document feeder (ADF) does not contain Load paper in the document feeder (ADF) paper. input tray. Make sure that the media is fully inserted into the tray (the green LED should be illuminated indicating the media is loaded). Make sure that connector J3 on the ADF controller PCA is firmly seated. Media is jammed in the document feeder (ADF). 1. Remove jammed media from the document feeder (ADF). Follow the instructions in the onscreen dialog box, or see Clear jams from the automatic document feeder (ADF) on page 459. 2. If any of the ADF components have been replaced recently, make sure that the components are correctly installed. 3. Make sure that the media meets HP specifications. 4. Make sure the media is not damaged, stapled, or torn. 5. Make sure that the J3 connector on the ADF controller PCA is fully seated. 6. Reseat the ADF connector on the SCB PCA. 7. If the problem persists, clean the ADF pickup and feed rollers and separation pad . If any of these components are worn or damaged replace them. See User-replaceable parts on page 182. The document feeder (ADF) experienced an Make sure that your original contains no more error while picking media. than 50 pages. Follow the instructions in the onscreen dialog box. Make sure that the media meets HP specifications. Make sure the media is not damaged, stapled, or torn. Make sure that the sliding ADF media guides are not pushed up against the stack too tightly. If the problem persists, clean the ADF pickup and feed rollers and separation pad. If any of these components are worn or damaged, replace them. See User-replaceable parts on page 182. ENWW Control-panel messages 433