HP M5025 Service Manual - Page 469
Rotating motor To Exit Press Stop, Scan Failure Press Start to rescan - mfp firmware
UPC - 882780575493
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Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action This message will reappear periodically until the maintenance kit items are replaced. Install a document feeder maintenance kit. Touch Administration, scroll to and touch Resets. Touch Clear Document Feeder Message. Replace maintenance kit The number of pages remaining for the engine maintenance items has reached the low threshold. The device was set to stop printing when a supply needs to be ordered. This message will reappear periodically until the maintenance kit items are replaced. Touch Administration, scroll to and touch Resets. Touch Clear Maintenance Message. Follow the instructions on the control-panel display, and then touch OK to return to the Home screen. Install a document feeder maintenance kit. Touch Administration, scroll to and touch Resets. Touch Clear Maintenance Message. Replace Staple Cartridge The stapler is out of staples. Replace the staple cartridge. Resend Stapler/Stacker Firmware A problem occurred while updating the firmware for the stapler/stacker. Send the upgrade again. RFU Load Error An error occurred during a firmware update. Resend the update. Rotating motor To Exit Press Stop The device is processing a component test. Press Stop to exit the component test. Sanitizing disk % complete Do not power off The hard disk is being cleaned. 1. Wait for the cleaning to be completed. 2. If the cleaning processes does not finish, turn the power off, and then on. 3. If the error persist, initialize the hard drive, or perform an RFU. Scan carriage locked The scanner carriage lock is engaged. Turn the device off. Unlock the scanner cartridge lock underneath the scanner at the left side of the device. Turn the device on. Scan Failure Press Start to rescan The scan was unsuccessful and the document needs to be rescanned. If necessary, reposition the document to rescan it, and then press Start. Size mismatch in tray XX The media loaded in the specified tray is longer or shorter in the feed direction than the size configured for the tray or is wider or narrower across the scan direction than the print job specifies. Reconfigure the tray size to match the loaded media. Select another tray with the correct size media for the print job. The specified tray(s) are not available for auto selection. SMTP gateway not responding The SMTP gateway has exceeded a time out Verify the e-mail server address. See Solve value. e-mail problems on page 522. Contact the network administrator. Testing . . . please wait The device is performing internal tests. No action necessary. The digital sending service at does not service this MFP. Contact administrator. The device cannot communicate with the specified IP address. Verify the IP address. Contact the network administrator. The digital sending service must be upgraded to support this version of the MFP firmware. Contact administrator. The digital sending service is not supported by the device firmware version that is currently installed. Check the firmware version. Contact the network administrator. ENWW Control-panel messages 439