HP M5025 Service Manual - Page 520

Curl or wave 1. Turn over the stack in the tray. Also, try rotating the stack 180°. 2. Make sure that the type and quality of the media you are using meet HP specifications. 3. Make sure that the environmental specifications for the device are being met. (See Operating environment on page 826.) 4. Try printing to a different output bin. 5. If media is lightweight and smooth, open the Administration menu at the device control panel. On the Print Quality submenu, touch Fuser Modes, and then select the media type you are using. Change the setting to Low, which helps reduce the heat in the fusing process. Wrinkles or creases 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the environmental specifications for the device are being met. See Operating environment on page 826. 3. Turn over the stack in the tray. Also, try rotating the stack 180°. 4. Make sure that media is loaded correctly and all adjustments have been made. 5. Make sure that the type and quality of the media you are using meet HP specifications. 6. If envelopes are creasing, try storing envelopes so that they lie flat. 7. An obstruction exists in the paper path. Check the paper path for debris. Check for damaged components that might be creasing the paper. If the above actions do not improve wrinkles or creases, open the Administration menu at the device control panel. On the Print Quality submenu, select Fuser Modes, and then select the media type you are using. Change the setting to Low, which helps reduce the heat in the fusing process. 490 Chapter 6 Troubleshooting ENWW