HP PSC 2500 HP PSC 2500 series All-in-One - (English) Reference Guide - Page 217
wireless network setup troubleshooting, you received a System Requirements Error: No TCP/IP
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troubleshooting troubleshooting information you are using a cable modem without a router If you have a PC with a cable modem, a separate LAN for your other computers, and no DHCP or router, use AutoIP to assign your IP addresses. Do not assign a static IP address. • The PC with the cable modem is assigned either a static or dynamic IP address by your Internet Service Provider (ISP). • Use AutoIP to assign IP addresses to the remaining computers and the HP PSC. wireless network setup troubleshooting computer is unable to discover device (hp psc) a. Check your cables to ensure they are connected properly. b. Check to see if you have an active network connection. - Check the network light on the lid of your HP PSC. If the light is solid blue, the HP PSC is connected to the network. - If the network light is off, check cable connections from the HP PSC to your gateway, router, or hub to ensure connections are secure. - If the connections are secure, recycle the power on your HP PSC. Press the On button on the front panel to turn the HP PSC off, and press it again to turn the device on. c. Check all of the following connections: power cables; cables between the HP PSC and the hub or router, as well as cables between the hub or router and your computer; and (if applicable) cables to and from your modem or Internet connection. device is unable to connect to network after removing ethernet cable following installation (infrastructure only) If the access point/gateway has MAC filtering enabled, enter the MAC address of the HP PSC into the access point. The HP PSC should then be able to connect to the wireless network. you received a System Requirements Error: No TCP/IP Make sure your LAN card is installed properly and set up for TCP/IP (Windows only). See instructions in computer is unable to discover device (hp psc) on page 205. the Printer not Found screen appears during installation • Make sure the HP PSC is turned on. • Check to see if you have an active network connection. - Check the network light on the lid of your HP PSC. reference guide 207