HP Photosmart C4500 User Guide - Page 168
Carriage blocked, Door open, Firmware revision mismatch, The print cartridge door was open.
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Cause: The print carriage was blocked. Carriage blocked Solution: Turn off the product and open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage (including any packing materials), and then turn on the product again. Troubleshooting Follow the prompts on the display to continue. Cause: The print carriage was blocked. Door open Solution: Close the print cartridge door. Cause: The print cartridge door was open. Firmware revision mismatch Solution: Contact HP support for service. Go to: www.hp.com/support. Errors 165
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Cause:
The print carriage was blocked.
Carriage blocked
Solution:
Turn off the product and open the print cartridge door to access the print
carriage area. Remove any objects that are blocking the print carriage (including any
packing materials), and then turn on the product again.
Follow the prompts on the display to continue.
Cause:
The print carriage was blocked.
Door open
Solution:
Close the print cartridge door.
Cause:
The print cartridge door was open.
Firmware revision mismatch
Solution:
Contact HP support for service.
Go to:
www.hp.com/support
.
Errors
165
Troubleshooting