HP Photosmart C4500 User Guide - Page 179
Intel 82801 AA, computer, except the mouse or keyboard.
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Chapter 13 4. Check if you have one of the following chipsets listed: • SIS 7001 USB host controller • ALI chipsets • NEC universal host controllers • Intel 82801 AA, Intel 82801BA/BAM NOTE: This is not a comprehensive list. If you are experiencing communication issues while trying to scan, follow the steps below to resolve the issue. 5. Disconnect all USB devices (printers, scanners, cameras, etc.) from the computer, except the mouse or keyboard. 6. Reconnect the USB cable to the USB port on the back of the product. 7. Reconnect the other end of the USB cable to a USB port on your computer. 8. Make sure the power cord is firmly connected to both the product and the power adaptor. Plug the power cord into a power outlet, surge protector, or power strip. Troubleshooting 176 Troubleshooting