HP Portable 386 Compaq Portable 386 Personal Computer Maintenance and Service - Page 22

Error Messages and Codes, Introduction, Power On Self Test Messages

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Chapter 6. Error Messages and Codes Chapter 6.1 Introduction This chapter provides Power On Self Test error messages, DIAGNOSTIC error codes, and memory error codes. The messages and codes are given in tables that list the message or error code, a description of the error, and the probable failure or action required to resolve the error condition. Chapter 6.2 Power On Self Test Messages An error message results if a problem is encountered during the Power On Self Test. This Power On Self Test runs automatically when the system is turned on. Table 6-1 lists the messages, audible (beep) message, probable cause, and the recommended action. Table 6-1. Power On Self Test Error Messages Message Beeps Probable Cause Recommended Action 101 - ROM Error 1 Long, System ROM 1. Inspect ROM placement 1 Short 2. Verify correct ROM location 3. Replace ROM 102 - System Board None System board Replace system board Failure 162 - System 2 Short System Run SETUP. Options Not Set configuration incorrect 163 - Time & Date 2 Short Invalid time Run SETUP. Not Set or date 164 - Memory Size 2 Short System Check memory configuration Error configuration and run SETUP. incorrect XX000YY ZZ - 201 None RAM failure Refer to Section 6.4, Memory Error "Memory Error Codes." 301 - Keyboard None Keyboard failure Replace keyboard. Error 303 - Keyboard None Keyboard Replace system board. Controller Error controller failure Message Beeps Probable Cause Recommended Action

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Chapter 6. Error Messages and Codes
Chapter 6.1 Introduction
This chapter provides Power On Self Test error messages, DIAGNOSTIC error
codes, and memory error codes.
The messages and codes are given in tables that list the message or error
code, a description of the error, and the probable failure or action required
to resolve the error condition.
Chapter 6.2 Power On Self Test Messages
An error message results if a problem is encountered during the Power On Self
Test. This Power On Self Test runs automatically when the system is turned
on.
Table 6-1 lists the messages, audible (beep) message, probable cause, and the
recommended action.
Table 6-1. Power On Self Test Error Messages
==============================================================================
Message
Beeps
Probable Cause
Recommended Action
------------------------------------------------------------------------------
101 - ROM Error
1 Long,
System ROM
1. Inspect ROM placement
1 Short
2. Verify correct ROM
location
3. Replace ROM
-----------------------------------------------------------------------------
102 - System Board None
System board
Replace system board
Failure
-----------------------------------------------------------------------------
162 - System
2 Short
System
Run SETUP.
Options Not Set
configuration
incorrect
-----------------------------------------------------------------------------
163 - Time & Date
2 Short
Invalid time
Run SETUP.
Not Set
or date
-----------------------------------------------------------------------------
164 - Memory Size
2 Short
System
Check memory configuration
Error
configuration
and run SETUP.
incorrect
-----------------------------------------------------------------------------
XX000YY ZZ - 201
None
RAM failure
Refer to Section 6.4,
Memory Error
"Memory Error Codes."
------------------------------------------------------------------------------
301 - Keyboard
None
Keyboard failure
Replace keyboard.
Error
-----------------------------------------------------------------------------
303 - Keyboard
None
Keyboard
Replace system board.
Controller Error
controller
failure
------------------------------------------------------------------------------
Message
Beeps
Probable Cause
Recommended Action
------------------------------------------------------------------------------