HP Portable 386 Compaq Portable 386 Personal Computer Maintenance and Service - Page 30
Table 6-6. Video Error Codes 5xx - xx Range For External Video Display, Replace the Serial/Parallel
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402 - 03 Printer data and control registers failed. 402 - 04 Printer loopback failed. 402 - 05 Printer loopback and data registers failed. 3. Replace the Serial/Parallel Interface Board, if applicable, and retest. 4. Replace the printer and/or the printer cable and retest. 5. Replace the system board and retest. 402 - 06 Printer loopback and control registers failed. 402 - 07 Printer loopback, data, and control registers failed. 402 - 08 Printer interrupt test failed. 402 - 09 Printer interrupt and data registers failed. 402 - 10 Printer interrupt and control registers failed. Error Code Error Description Recommended Action 402 - 11 Printer interrupt, control, The following steps apply to error and data registers failed. codes 401 - 01 through 498 - 00: 402 - 12 402 - 13 402 - 14 402 - 15 402 - 16 Printer interrupt and 1. If a printer is connected, be loopback failed. sure it is turned ON and in the online mode. Printer interrupt, loopback, 2. Check the jumper settings on the and data registers failed. system board (see Chapter 9, "Jumper and Switch Settings"). Printer interrupt, loopback, 3. Replace the Serial/Parallel and control registers failed. Interface Board, if applicable, and retest. Printer interrupt, loopback, 4. Replace the printer and/or the control, and data registers printer cable and retest. failed. 5. Replace the system board and retest. Printer unexpected interrupt received. 403 - 01 Printer pattern test failed. 498 - 00 Printer failed or not connected Table 6-6. Video Error Codes (5xx - xx Range) (For External Video Display Units Only) Error Code Error Description Recommended Action 501 - 01 Video controller test failed. The following steps apply to error codes 501 - 01 through 516 - 01: 502 - 01 Video memory test failed. 1. Replace the video display 503 - 01 Video attribute test failed. controller board and retest.