HP Portable 386 Compaq Portable 386 Personal Computer Maintenance and Service - Page 30

Table 6-6. Video Error Codes 5xx - xx Range For External Video Display, Replace the Serial/Parallel

Page 30 highlights

402 - 03 Printer data and control registers failed. 402 - 04 Printer loopback failed. 402 - 05 Printer loopback and data registers failed. 3. Replace the Serial/Parallel Interface Board, if applicable, and retest. 4. Replace the printer and/or the printer cable and retest. 5. Replace the system board and retest. 402 - 06 Printer loopback and control registers failed. 402 - 07 Printer loopback, data, and control registers failed. 402 - 08 Printer interrupt test failed. 402 - 09 Printer interrupt and data registers failed. 402 - 10 Printer interrupt and control registers failed. Error Code Error Description Recommended Action 402 - 11 Printer interrupt, control, The following steps apply to error and data registers failed. codes 401 - 01 through 498 - 00: 402 - 12 402 - 13 402 - 14 402 - 15 402 - 16 Printer interrupt and 1. If a printer is connected, be loopback failed. sure it is turned ON and in the online mode. Printer interrupt, loopback, 2. Check the jumper settings on the and data registers failed. system board (see Chapter 9, "Jumper and Switch Settings"). Printer interrupt, loopback, 3. Replace the Serial/Parallel and control registers failed. Interface Board, if applicable, and retest. Printer interrupt, loopback, 4. Replace the printer and/or the control, and data registers printer cable and retest. failed. 5. Replace the system board and retest. Printer unexpected interrupt received. 403 - 01 Printer pattern test failed. 498 - 00 Printer failed or not connected Table 6-6. Video Error Codes (5xx - xx Range) (For External Video Display Units Only) Error Code Error Description Recommended Action 501 - 01 Video controller test failed. The following steps apply to error codes 501 - 01 through 516 - 01: 502 - 01 Video memory test failed. 1. Replace the video display 503 - 01 Video attribute test failed. controller board and retest.

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402 - 03
Printer data and control
3. Replace the Serial/Parallel
registers failed.
Interface Board, if applicable,
and retest.
402 - 04
Printer loopback failed.
4. Replace the printer and/or the
printer cable and retest.
402 - 05
Printer loopback and
5. Replace the system board and
data registers failed.
retest.
402 - 06
Printer loopback and control
registers failed.
402 - 07
Printer loopback, data, and
control registers failed.
402 - 08
Printer interrupt test failed.
402 - 09
Printer interrupt and data
registers failed.
402 - 10
Printer interrupt and
control registers failed.
------------------------------------------------------------------------------
Error
Code
Error Description
Recommended Action
------------------------------------------------------------------------------
402 - 11
Printer interrupt, control,
The following steps apply to error
and data registers failed.
codes 401 - 01 through 498 - 00:
402 - 12
Printer interrupt and
1. If a printer is connected, be
loopback failed.
sure it is turned ON and in the
online mode.
402 - 13
Printer interrupt, loopback,
2. Check the jumper settings on the
and data registers failed.
system board (see Chapter 9,
"Jumper and Switch Settings").
402 - 14
Printer interrupt, loopback,
3. Replace the Serial/Parallel
and control registers failed.
Interface Board, if applicable,
and retest.
402 - 15
Printer interrupt, loopback,
4. Replace the printer and/or the
control, and data registers
printer cable and retest.
failed.
5. Replace the system board and
retest.
402 - 16
Printer unexpected interrupt
received.
403 - 01
Printer pattern test failed.
498 - 00
Printer failed or not connected.
==============================================================================
Table 6-6. Video Error Codes (5xx - xx Range) (For External Video Display
Units Only)
==============================================================================
Error
Code
Error Description
Recommended Action
------------------------------------------------------------------------------
501 - 01
Video controller test failed. The following steps apply to error
codes 501 - 01 through 516 - 01:
502 - 01
Video memory test failed.
1. Replace the video display
503 - 01
Video attribute test failed.
controller board and retest.