HP Xw4600 HP xw4600 Workstation - Service and Technical Reference Guide - Page 131

Solving printer problems, Table 6-8

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Table 6-7 Audio problems (continued) Problem Cause Solution Digital CD audio is not enabled. Enable digital CD audio: 1. From the Control Panel, select System. 2. On the Hardware tab, select the Device Manager button. 3. Right-click the CD/DVD device and select Properties. 4. On the Properties tab, ensure that Enable digital CD audio for this CD-ROM device is selected. Headphones or devices connected to the line-out connector have muted the internal speaker. Turn on and use headphones or external speakers, if connected, or disconnect headphones or external speakers. Volume is muted. 1. From the Control Panel, select Sound, Speech and Audio Devices, and then select Sounds and Audio Devices. 2. Deselect the Mute checkbox. Computer is in Standby mode. Press the power button to resume from Standby mode. Noise or no sound comes out of the speakers or headphones. 1. If using digital speakers that have a stereo jack and you want the system to auto switch to digital, use a stereo-to-mono adapter to properly engage the auto sense feature, or use the multimedia device properties to manually switch the audio signal from analog to digital. 2. If the headphones have a mono jack, use the multimedia device properties to switch the system to analog out. NOTE: If you set digital as the Output Mode, the internal speaker and external analog speakers no longer output audio until you switch back to an auto sense or analog mode. If you set analog as the Output Mode, external digital speakers do not function until you change the output mode back to an autosense or digital mode. Sound occurs intermittently. Processor resources are being Shut down all open processor-intensive applications. used by other open applications. Workstation appears to be locked The hard disk might be full. up while recording audio. 1. Before recording, be sure there is enough free space on the hard disk. 2. Try recording the audio file in a compressed format. Solving printer problems Table 6-8 Printer problems Problem Printer does not print. Cause Printer is not turned on and online. Solution Turn the printer on and be sure it is online. ENWW Customer Self Help 121

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Problem
Cause
Solution
Digital CD audio is
not enabled.
Enable digital CD audio:
1.
From the Control Panel, select
System.
2.
On the Hardware tab, select the
Device Manager
button.
3.
Right-click the
CD/DVD
device and select
Properties
.
4.
On the Properties tab, ensure that
Enable digital CD
audio for this CD-ROM device
is selected.
Headphones or devices
connected to the line-out
connector have muted the
internal speaker.
Turn on and use headphones or external speakers, if
connected, or disconnect headphones or external
speakers.
Volume is muted.
1.
From the Control Panel, select
Sound, Speech and
Audio Devices
, and then select
Sounds and Audio
Devices
.
2.
Deselect the
Mute
checkbox.
Computer is in Standby mode.
Press the power button to resume from Standby mode.
Noise or no sound comes out of the
speakers or headphones.
1.
If using digital speakers that have a stereo jack and
you want the system to auto switch to digital, use a
stereo-to-mono adapter to properly engage the auto
sense feature, or use the multimedia device
properties to manually switch the audio signal from
analog to digital.
2.
If the headphones have a mono jack, use the
multimedia device properties to switch the system to
analog out.
NOTE:
If you set digital as the Output Mode, the internal speaker and external analog speakers no longer output audio until you
switch back to an auto sense or analog mode.
If you set analog as the Output Mode, external digital speakers do not function until you change the output mode back to an auto-
sense or digital mode.
Sound occurs intermittently.
Processor resources are being
used by other open
applications.
Shut down all open processor-intensive applications.
Workstation appears to be locked
up while recording audio.
The hard disk might be full.
1.
Before recording, be sure there is enough free space
on the hard disk.
2.
Try recording the audio file in a compressed format.
Solving printer problems
Table 6-8
Printer problems
Problem
Cause
Solution
Printer does not print.
Printer is not turned on and
online.
Turn the printer on and be sure it is online.
Table 6-7
Audio problems (continued)
ENWW
Customer Self Help
121