HP Z3100 HP Designjet Z3100 Photo Printer Series - Users Guide - Page 167
Front-panel error messages
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15 Front-panel error messages Occasionally you may see one of the following messages appear on the front-panel display. If so, please follow the advice in the Recommendation column. If you see an error message that does not appear here, and you feel in doubt about the correct response, contact HP Support. See Contact HP Support on page 164. Table 15-1 Text messages Message [Color] cartridge has expired [Color] cartridge is missing [Color] cartridge is out of ink [Color] printhead #[n] error: not present [Color] printhead #[n] error: please remove [Color] printhead #[n] error: replace [Color] printhead #[n] error: reseat [Color] printhead #[n] out of warranty [Color] printhead #[n] warranty warning IO error IO warning Paper advance calibration pending Paper too small to print paper advance calibration Paper too small to scan paper advance calibration PDL Error: Ink system not ready Recommendation Replace the cartridge. See Handling ink cartridges and printheads on page 83. Insert a cartridge of the correct color. See Handling ink cartridges and printheads on page 83. Replace the cartridge. See Handling ink cartridges and printheads on page 83. Insert the correct printhead. See Handling ink cartridges and printheads on page 83. Remove the incorrect printhead and insert a new printhead of the correct type (color and number). See Handling ink cartridges and printheads on page 83. Remove the non-functional printhead and insert a new printhead. See Handling ink cartridges and printheads on page 83. Remove and reinsert the same printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. See The front-panel display recommends reseating or replacing a printhead on page 145. The printhead's warranty has ended, because of the length of time it has been in operation or because of the volume of ink used. See Legal Information. The printhead's warranty may be invalidated by the use of the wrong kind of ink. See Legal Information. Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 164. Try again; if the problem persists, contact HP Support. See Contact HP Support on page 164. Perform paper advance calibration. See Recalibrate the paper advance on page 122. Unload paper and load larger paper. Unload paper and load larger paper. Clean the printheads. See Clean the printheads on page 145. ENWW 157 Front-panel error messages