HP Z3100 HP Designjet Z3100 Photo Printer Series - Users Guide - Page 8

How to order supplies and accessories 106 Order ink supplies ...106 Order paper ...107 Non-recommended paper types 111 Order accessories ...111 Introduction to the accessories ...111 Stand ...111 HP-GL/2 upgrade ...112 EFI Designer Edition RIP 112 HP Advanced Profiling Solution 113 Key features ...113 HP Photosmart Pro print plug-in for Adobe Photoshop 113 11 Troubleshooting paper issues The paper cannot be loaded successfully 116 Unsuccessful roll load ...116 Unsuccessful sheet load 116 Paper loading error messages 117 The paper has jammed ...118 Prints do not fall nicely into the basket 120 The sheet stays in the printer when the print has been completed 120 The paper is cut when the print has been completed 120 The cutter does not cut well ...121 The roll is loose on the spindle ...121 A strip stays on the output tray and generates jams 121 Recalibrate the paper advance ...122 Recalibrating the paper advance procedure 122 Return to default calibration 123 12 Troubleshooting print-quality issues General advice ...126 Print quality troubleshooting wizard 126 Horizontal lines across the image (banding 127 Lines are too thick, too thin, or missing 128 Lines appear stepped or jagged ...128 Lines print double or in the wrong colors 129 Lines are discontinuous ...129 Lines are blurred ...130 The whole image is blurry or grainy 131 The paper is not flat ...131 The print is scuffed or scratched ...132 Ink marks on the paper ...132 Horizontal smears on the front of coated paper 132 Ink marks on the back of the paper 133 Edges of objects are stepped or not sharp 133 Edges of objects are darker than expected 134 Bronzing ...134 Horizontal lines at the end of a cut sheet print 134 Vertical lines of different colors ...134 White spots on the print ...135 Colors are inaccurate ...135 Color accuracy using EPS or PDF images in page layout applications 135 The image is incomplete (clipped at the bottom 136 vi ENWW