HP Z6100ps HP Designjet Z6100 Printer Series - User's Guide - Page 189

Cannot access HP Easy Printer Care Windows or HP, Printer Utility Mac OS, No output from Microsoft

Get HP Z6100ps - DesignJet Color Inkjet Printer PDF manuals and user guides
UPC - 882780990135
View all HP Z6100ps manuals
Add to My Manuals
Save this manual to your list of manuals

Page 189 highlights

5. If oil spills onto the platen, wipe the platen clean by using the cloth that was supplied with the maintenance kit. Troubleshoot other 6. Lower the printer window. Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) If you have not done so already, please read HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) setup options on page 25. NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer Care, it cannot be installed on computers that are running that version of Windows. 1. Go to the front panel and select the icon. 2. Select Connectivity Menu > Advanced > Web services > Printer Utility Software > Enable. 3. If you have a TCP/IP connection to your printer, go to the front panel and select the icon again. 4. Select the type of connection you are using. 5. Select View Information. If you still cannot connect, turn the printer off by using the Power button on the front panel and then turn it on again. No output from Microsoft Visio 2003 For more information about problems when printing large images (more than 129 inches long) from Microsoft Visio 2003, see Microsoft's online knowledge base (http://support.microsoft.com/search/). Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) 177

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
5
.
If oil spills onto the platen, wipe the platen clean by using the cloth that was supplied with the
maintenance kit.
6
.
Lower the printer window.
Cannot access HP Easy Printer Care (Windows) or HP
Printer Utility (Mac OS)
If you have not done so already, please read
HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) setup options
on page
25
.
NOTE:
Because Windows XP Professional x64 Edition does
not
support HP Easy Printer Care, it
cannot be installed on computers that are running that version of Windows.
1
.
Go to the front panel and select the
icon.
2
.
Select
Connectivity Menu
>
Advanced
>
Web services
>
Printer Utility Software
>
Enable
.
3
.
If you have a TCP/IP connection to your printer, go to the front panel and select the
icon again.
4
.
Select the type of connection you are using.
5
.
Select
View Information
.
If you still cannot connect, turn the printer off by using the
Power
button on the front panel and then turn
it on again.
No output from Microsoft Visio 2003
For more information about problems when printing large images (more than 129 inches long) from
Microsoft Visio 2003, see Microsoft's online knowledge base (
search/
).
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
177
Troubleshoot other