HP Z6100ps HP Designjet Z6100 Printer Series - User's Guide - Page 191

Front-panel error messages

Get HP Z6100ps - DesignJet Color Inkjet Printer PDF manuals and user guides
UPC - 882780990135
View all HP Z6100ps manuals
Add to My Manuals
Save this manual to your list of manuals

Page 191 highlights

15 Front-panel error messages Under certain circumstances, a front-panel error message appears. Follow the advice in the Recommendation column to resolve the error. If an error message appears on the front panel that is not included in this list, and you are in doubt over the correct response, contact HP Support. See HP Customer Care on page 183. Table 15-1 Text messages Message Recommendation [Color] cartridge has expired Replace the cartridge. See Remove an ink cartridge on page 59 and Insert an ink cartridge on page 61. [Color] cartridge is missing Insert a cartridge of the correct color. See Insert an ink cartridge on page 61. [Color] cartridge is out of ink Replace the cartridge. See Remove an ink cartridge on page 59 and Insert an ink cartridge on page 61. [Color] printhead #[n] error: not present Insert the correct printhead. See Insert a printhead on page 64. [Color] printhead #[n] error: please remove Remove the incorrect printhead and insert a new printhead of the correct type (color and number). See Remove a printhead on page 61 and Insert a printhead on page 64. [Color] printhead #[n] error: replace Remove the non-functional printhead and insert a new printhead. See Remove a printhead on page 61 and Insert a printhead on page 64. [Color] printhead #[n] error: reseat Remove and reinsert the same printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. See Front panel recommends reseating or replacing a printhead on page 168. [Color] printhead #[n] out of warranty The printhead's warranty has ended, because of the length of time it has been in operation or because of the volume of ink used. See Legal information on page 193. [Color] printhead #[n] warranty warning The printhead's warranty may be invalidated by the use of the wrong kind of ink. See Legal information on page 193. [Warning] internal failure: Unable to create print The internal print files are not available in the printer. Load the internal print files through the Embedded Web Server. IO error Restart the printer. If the problem persists, contact HP Support. See HP Customer Care on page 183. IO warning Try again; if the problem persists, contact HP Support. See HP Customer Care on page 183. PDL Error: Ink system not ready Clean the printheads. See Clean the printheads on page 168. PDL Error: Job clipped The image is too large for the paper or for the printer. Load larger paper if possible, or reduce the image size. PDL Error: memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. 179 Error messages

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
15
Front-panel error messages
Under certain circumstances, a front-panel error message appears. Follow the advice in the
Recommendation column to resolve the error.
If an error message appears on the front panel that is
not
included in this list, and you are in doubt over
the correct response, contact HP Support. See
HP Customer Care
on page
183
.
Table
15
-
1
Text messages
Message
Recommendation
[Color] cartridge has expired
Replace the cartridge. See
Remove an ink cartridge
on page
59
and
Insert an ink cartridge
on page
61
.
[Color] cartridge is missing
Insert a cartridge of the correct color. See
Insert an ink
cartridge
on page
61
.
[Color] cartridge is out of ink
Replace the cartridge. See
Remove an ink cartridge
on page
59
and
Insert an ink cartridge
on page
61
.
[Color] printhead #[n] error: not present
Insert the correct printhead. See
Insert a printhead
on page
64
.
[Color] printhead #[n] error: please remove
Remove the incorrect printhead and insert a new printhead of
the correct type (color and number). See
Remove a printhead
on page
61
and
Insert a printhead
on page
64
.
[Color] printhead #[n] error: replace
Remove the non-functional printhead and insert a new
printhead. See
Remove a printhead
on page
61
and
Insert a
printhead
on page
64
.
[Color] printhead #[n] error: reseat
Remove and reinsert the same printhead, or try cleaning the
electrical connections. If necessary, insert a new printhead.
See
Front panel recommends reseating or replacing a
printhead
on page
168
.
[Color] printhead #[n] out of warranty
The printhead's warranty has ended, because of the length of
time it has been in operation or because of the volume of ink
used. See
Legal information
on page
193
.
[Color] printhead #[n] warranty warning
The printhead's warranty may be invalidated by the use of the
wrong kind of ink. See
Legal information
on page
193
.
[Warning] internal failure: Unable to create print
The internal print files are not available in the printer. Load the
internal print files through the Embedded Web Server.
IO error
Restart the printer. If the problem persists, contact HP Support.
See
HP Customer Care
on page
183
.
IO warning
Try again; if the problem persists, contact HP Support. See
HP
Customer Care
on page
183
.
PDL Error: Ink system not ready
Clean the printheads. See
Clean the printheads
on page
168
.
PDL Error: Job clipped
The image is too large for the paper or for the printer. Load
larger paper if possible, or reduce the image size.
PDL Error: memory full
Restart the printer and try resending the job; if necessary, reduce
the complexity of the job.
179
Error messages