IBM 4400-006 User Manual - Page 142
Novell Troubleshooting Tips, SMART
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Chapter 6 Novell Troubleshooting Tips 7. If you add, delete, or change RPRINTER entries on the Ethernet Interface or 4.x or 5.x console, you should always unload and reload the pserver.nlm module to register the changes. The Ethernet Interface can be configured and ready before the pserver.nlm is reloaded, or the Ethernet Interface can be reset after pserver.nlm is reloaded. 8. A Web browser can also be used to see the RPRINTER attachments and status. Novell Troubleshooting Tips SMART This section provides information on possible solutions to some standard configuration errors. If you require technical support, please have as much of the following information available when you call: 1. Level of software are you running. 2. Type of attachment do you have. 3. Your host operating system. 4. A detailed description of the problem. 5. When and how often the problem occurs. 6. A detailed description of your network and the components attached. Please follow these tips to determine what the problem may be with your Ethernet Interface configuration. 142
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