IBM 4400-006 User Manual - Page 172

Chapter 7 Troubleshooting (10/100Base-T) • If the Ethernet Interface has logged in to the file server but has not attached to the queue, there may be a permission problem. Make sure the appropriate users have rights to this queue (they should be in the group "everyone"). Also, you may have to assign the queue to root so it is available to everyone. • Did you rename any objects in Netware Administrator during your setup? Netware Administrator seems to have a problems renaming objects. If so, delete everything and start over. If none of these solutions help your situation, try the whole setup again. Completely delete the setup that is giving you trouble and go through the setup again, following each step carefully. NOTE: After completing a PSERVER setup and before beginning a new setup, be sure to reboot the printer. Wait at least a minute for the Print Server to login and attach to a queue. RPRINTER/NPRINTER Setup If you cannot get a connection with the Ethernet Interface after completing the print setup, confirm the following: • Have you tried repowering the printer? Wait about a minute before checking to see if it has logged in and attached to a queue. • Is the network connector fastened tightly to the unit? • Is the Ethernet Interface already servicing a queue on another file server? If so, it cannot service another file server at the same time. • Is an entry produced when a list rprinter telnet command is done on the Ethernet Interface (not found on the Novell HTML status page)? When the Ethernet Interface is configured as an RPRINTER, this command should produce the appropriate entry. 172