Kyocera ECOSYS M3550idn ECOSYS M3040idn/M3540idn/M3550idn/M3560idn Operation G - Page 366
Has [Login User Name] been entered, Host Name] and [Login User Name]?
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Troubleshooting > Troubleshooting Symptom Checkpoints Corrective Actions Cannot send via SMB. Is the network cable connected? Connect the correct network cable securely. Have the network settings for the equipment been configured properly? Configure the TCP/IP settings properly. Have the folder sharing settings been configured properly? Check sharing settings and access privileges under the folder properties. Has the SMB protocol been set to [On]? Set the SMB protocol setting to [On]. Has [Host Name] been entered properly? *1 Check the name of the computer to which data is being sent. Has [Path] been entered properly? Check the share name for the shared folder. Has [Login User Name] been entered properly? *1 *2 Check the domain name and login user name. Has the same domain name been used for Delete the domain name and backslash [Host Name] and [Login User Name]? ("¥") from [Login User Name]. Has [Login Password] been entered properly? Check the login password. Have exceptions for Windows Firewall been configured properly? Configure exceptions for Windows Firewall properly. Do the time settings for the equipment, domain server, and data destination computer differ? Set the equipment, domain server, and data destination computer to the same time. Is the screen displaying Send error? Refer to Responding to Send Error. Cannot send via the e-mail. Is the E-mail send size limit set in the SMTP server registered on the machine? Check the limit value is entered to "Email Size Limit" of [E-mail] setting in Command Center RX and change the value as necessary. *1 You can also enter a full computer name as the host name (for example, pc001.abcdnet.com). *2 You can also enter login user names in the following formats: Domain_name/user_name (for example, abcdnet/james.smith) User_name@domain_name (for example, james.smith@abcdnet) Reference Page page 2-6 page 8-27 ― page 5-26 page 5-26 page 5-26 page 5-26 page 5-26 page 5-26 page 3-31 ― page 10-23 page 2-41 10-14