Samsung SL-K7600LX User Guide - Page 265

Solving other problems Condition Possible cause Suggested solutions The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable. The wrong printer driver was selected. Check the application's printer selection menu to ensure that your machine is selected. The software application is Try printing a job from another malfunctioning. application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. If you are in a DOS environment, the font setting for your machine may be set incorrectly. Change the language setting. Pages print, but The toner cartridge is they are blank. defective or out of toner. Redistribute the toner, if necessary. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the Contact a service representative. controller or the board, may be defective. Condition The machine does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing. Possible cause Suggested solutions Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. If the PDF file do not include the font or do have the object which is set on Interactive mode. Try printing a job from Printer Driver. The print quality of photos is not good. Images are not clear. The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced. Before printing, the machine emits vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. Try a fresh ream of paper. The machine does not print special- sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom Paper List in the Paper tab in the Printing Preferences (see "Paper Options" on page 77). 10. Troubleshooting 265