Sony Ericsson P910i User Guide - Page 180

This is the Internet version of the user's guide. © Print only for private use. The person I am talking to has a problem hearing what I am saying • Make sure you do not cover the microphone when you talk. You find the microphone at the bottom of the phone, next to the connector. • You could be almost out of network range. The sound improves with a better network connection. Cannot use WAP • Your subscription does not include WAP. Check with your service provider. • The settings are not correct. Enter new settings. Contact you service provider or visit www.SonyEricsson.com/support and use the WAP phone setup-message generator. Cannot send nor receive SMS or MMS • Your subscription does not include SMS or MMS. Check with your service provider. • Check with you service provider that you have entered the correct Service Centre phone number. • Check the settings in the Control panel. Contact you service provider or visit www.SonyEricsson.com/support and use the MMS phone setup-message generator. • Make sure that Flight mode is deactivated. • Phone memory might be full. Delete some pictures or music, for example. Cannot use e-mail Fax calls • Check with your service provider that your subscription includes email. • The settings might not be correct. Enter new settings. Use the phone setup-message generator for email on www.SonyEricsson.com/support to send you an auto setup message, or contact your service provider. See also "Email tab" on page 160. • Your P910i does not support fax transmission. Even if your operator subscription supports fax transmission, fax calls will be rejected. However, they can be diverted to another number such as the office fax number, see 'Divert calls' on page 54 for more information. • Make sure potential fax callers do not try to send a fax to your P910i as they can experience a number of retries before the fax transmission is stopped. 180 Troubleshooting