Cisco 7921G Phone Guide - Page 49

Tracing Suspicious Calls

Page 49 highlights

Advanced Call Handling Preventing Others from Viewing or Joining a Shared-Line Call If you share a phone line, you can use the Privacy feature to prevent others who share the line from viewing or barging (adding themselves to) your calls. If you want to... Then... Prevent others from viewing or barging calls on a shared line 1. Choose Options > Private. 2. To verify that Privacy is on, look for icon) next to the directory number. Allow others to view or barge calls on a shared line 1. Choose Options > Private. 2. To verify that Privacy is off, look for icon) next to the directory number. (Privacy-enabled (Privacy-disabled Tips • If the phone that shares your line has Privacy enabled, you can make and receive calls using the shared line as usual. • The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared lines. Tracing Suspicious Calls If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages. If you want to... Then... Notify your system Choose Options > MCID. administrator about a Your phone plays a tone and displays the message, "MCID successful." suspicious or harassing call Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later 41

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Advanced Call Handling
Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later
41
Preventing Others from Viewing or Joining a Shared-Line Call
If you share a phone line, you can use the Privacy feature to prevent others who share the line from
viewing or barging (adding themselves to) your calls.
Tips
If the phone that shares your line has Privacy enabled, you can make and receive calls using the
shared line as usual.
The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple
shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared
lines.
Tracing Suspicious Calls
If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This feature enables you to identify an active call as
suspicious, which initiates a series of automated tracking and notification messages.
If you want to...
Then...
Prevent others from viewing or
barging calls on a shared line
1.
Choose
Options >
Private
.
2.
To verify that Privacy is on, look for
(Privacy-enabled
icon) next to the directory number.
Allow others to view or barge calls
on a shared line
1.
Choose
Options > Private
.
2.
To verify that Privacy is off, look for
(Privacy-disabled
icon) next to the directory number.
If you want to...
Then...
Notify your system
administrator about a
suspicious or harassing call
Choose
Options > MCID
.
Your phone plays a tone and displays the message, “MCID successful.”