HP 6125G HP 6125G & 6125G/XG Blade Switches Security Configuration Gui - Page 185

Troubleshooting PKI, Failed to retrieve a CA certificate, Symptom, Analysis, Solution

Page 185 highlights

4. Apply the SSL server policy and certificate attribute access control policy to HTTPS service and enable HTTPS service: # Apply SSL server policy myssl to HTTPS service. [Device] ip https ssl-server-policy myssl # Apply the certificate attribute access control policy of myacp to HTTPS service. [Device] ip https certificate access-control-policy myacp # Enable HTTPS service. [Device] ip https enable Troubleshooting PKI Failed to retrieve a CA certificate Symptom Failed to retrieve a CA certificate. Analysis • The network connection is not proper. For example, the network cable might be damaged or loose. • No trusted CA is specified. • The URL of the registration server for certificate request is not correct or not configured. • No authority is specified for certificate request. • The system clock of the switch is not synchronized with that of the CA. Solution • Make sure the network connection is physically proper. • Check that the required commands are configured properly. • Use the ping command to verify that the RA server is reachable. • Specify the authority for certificate request. • Synchronize the system clock of the switch with that of the CA. Failed to request a local certificate Symptom Failed to request a local certificate. Analysis • The network connection is not proper. For example, the network cable might be damaged or loose. • No CA certificate has been retrieved. • The current key pair has been bound to a certificate. • No trusted CA is specified. • The URL of the registration server for certificate request is not correct or not configured. • No authority is specified for certificate request. • Some required parameters of the entity DN are not configured. 175

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175
4.
Apply the SSL server policy and certificate attribute access control policy to HTTPS service and
enable HTTPS service:
# Apply SSL server policy
myssl
to HTTPS service.
[Device] ip https ssl-server-policy myssl
# Apply the certificate attribute access control policy of
myacp
to HTTPS service.
[Device] ip https certificate access-control-policy myacp
# Enable HTTPS service.
[Device] ip https enable
Troubleshooting PKI
Failed to retrieve a CA certificate
Symptom
Failed to retrieve a CA certificate.
Analysis
The network connection is not proper. For example, the network cable might be damaged or loose.
No trusted CA is specified.
The URL of the registration server for certificate request is not correct or not configured.
No authority is specified for certificate request.
The system clock of the switch is not synchronized with that of the CA.
Solution
Make sure the network connection is physically proper.
Check that the required commands are configured properly.
Use the
ping
command to verify that the RA server is reachable.
Specify the authority for certificate request.
Synchronize the system clock of the switch with that of the CA.
Failed to request a local certificate
Symptom
Failed to request a local certificate.
Analysis
The network connection is not proper. For example, the network cable might be damaged or loose.
No CA certificate has been retrieved.
The current key pair has been bound to a certificate.
No trusted CA is specified.
The URL of the registration server for certificate request is not correct or not configured.
No authority is specified for certificate request.
Some required parameters of the entity DN are not configured.