Kyocera FS-3900DN IB-23 User's Manual in PDF Format - Page 100

Troubleshooting

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Troubleshooting 1/4 ページ Troubleshooting This section provides troubleshooting for common problems you may encounter while setting up and using the IB-23. Visit the following web site for more information and downloads. http://www.kyoceramita.com/ General I cannot print to my printer over the network. „ Make sure the computer and the IB-23 can communicate. Try using the ping command, telnet, ftp, etc. In an IPX environment. „ Verify the physical network connections. The network cables may be defective or not properly connected. Try changing the cables. Check the IB-23 and verify that the green link light is on and the red data light is flashing (receiving data). „ Turn the printer off, then on again. Try printing from another PC or to another network printer to help determine if the problem is with the PC or the printer. I cannot see the IB-23 on the network, or often communication errors occur. „ Verify the physical installation of the IB-23. The network cables may not be properly connected. The network hub may be defective. „ Initialize the IB-23 firmware. See Resetting to Factory Defaults. „ If in a TCP/IP environment, try to directly connect the IB-23 and the PC on an isolated network. Connect only the IB-23 and the PC to a hub, or connect them directly using a crossover 10BaseT cable. IP Address How can I assign IP addresses properly? „ The Internet Protocol address is a unique number that represents a specific computer in a network. Format of the IP Address is four numbers separated by dots, e.g. '192.168.110.171.' Each number should be decimal of 0 through 255. „ The IP address is compiled from 'network ID + user ID.' This results in three different IP address 'classes.' Representing the network ID as 'n' and the user ID as 'u,' each class has the following attributes: Class IP Addressing A n.u.u.u B n.n.u.u C n.n.n.u First Segment Range 0

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Troubleshooting
This section provides troubleshooting for common problems you may encounter while setting up and using the IB-23.
Visit the following web site for more information and downloads.
General
I cannot print to my printer over the network.
Make sure the computer and the IB-23 can communicate. Try using the ping command, telnet, ftp, etc. In an IPX
environment.
Verify the physical network connections. The network cables may be defective or not properly connected. Try
changing the cables. Check the IB-23 and verify that the green link light is on and the red data light is flashing
(receiving data).
Turn the printer off, then on again. Try printing from another PC or to another network printer to help determine if
the problem is with the PC or the printer.
I cannot see the IB-23 on the network, or often communication errors occur.
Verify the physical installation of the IB-23. The network cables may not be properly connected. The network hub
may be defective.
Initialize the IB-23 firmware. See
Resetting to Factory Defaults
.
If in a TCP/IP environment, try to directly connect the IB-23 and the PC on an isolated network. Connect only the
IB-23 and the PC to a hub, or connect them directly using a crossover 10BaseT cable.
IP Address
How can I assign IP addresses properly?
The Internet Protocol address is a unique number that represents a specific computer in a network. Format of the
IP Address is four numbers separated by dots, e.g. '192.168.110.171.' Each number should be decimal of 0
through 255.
The IP address is compiled from 'network ID + user ID.'
This results in three different IP address 'classes.'
Representing the network ID as 'n' and the user ID as 'u,' each class has the following attributes:
For example, in a class C network, you can assign an IP address as '192.168.40.1.'
Devices having IP addresses with different network IDs ('n' above) cannot communicate even when they are in the
Class
IP Addressing
First Segment
Range
Application
Number of
Networks
Number of Users
A
n.u.u.u
0<n<127
Large scale network
126
16,777,214
B
n.n.u.u
128<n<191
Mid scale network
16,384
65,634
C
n.n.n.u
192<n<223
Small network
2,097,150
254
1/4 ページ
Troubleshooting
2006/05/26
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