Motorola PHOTON Q 4G LTE PHOTON Q - User Guide - Page 111

Voicemail Troubleshooting, International Data Roaming, Get Started With Data Services

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2. When your voicemail answers, touch , enter the password, and touch to access your voicemail. Voicemail Troubleshooting There are a few tips to keep in mind when using Sprint voicemail while traveling. ● Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages. ● If you hear the message "Please enter the number of the subscriber you wish to call," enter your 10-digit wireless phone number. International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when travelling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks; check www.sprint.com/sww to determine the services available where you are travelling. Get Started With Data Services Access Email and Data Services on GSM/UMTS Networks Access Email and Data Services on CDMA Networks Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started With Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account. ► To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you. Once your services are activated, you may need to select a GSM data services provider for the country you are in. Access Email and Data Services on GSM/UMTS Networks To access your email and browse the Web when travelling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone. To select a GSM data service carrier for a specific country: 1. Touch Apps > Settings > More... > Mobile networks > Network Mode. Sprint Worldwide Wireless Service 101

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Sprint Worldwide Wireless Service
101
2. When your voicemail answers, touch
, enter the password, and touch
to
access your voicemail.
Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
●
Some carriers may not support voicemail indicators. It may be necessary to call your
voicemail to see if you have any new messages.
●
If you hear the message “Please enter the number of the subscriber you wish to call,”
enter your 10-digit wireless phone number.
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing
when travelling in countries in which Sprint offers data service. Data services are available on
both CDMA and GSM/UMTS networks; check www.sprint.com/sww to determine the services
available where you are travelling.
Get Started With Data Services
Access Email and Data Services on GSM/UMTS Networks
Access Email and Data Services on CDMA Networks
Note:
Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and
utilize your CDMA data services domestically on the Sprint Network.
Get Started With Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
►
To activate, call Sprint Worldwide Customer Support at
1-888-226-7212
.
Representatives are available 24 hours a day, 7 days a week to assist you.
Once your services are activated, you may need to select a GSM data services provider for the
country you are in.
Access Email and Data Services on GSM/UMTS Networks
To access your email and browse the Web when travelling, you may need to manually select
the carrier that provides Sprint service in your location. You can find a list of carriers for each
country where GSM data service is offered at
sprint.com/sww
. Then, follow the instructions
below to select the appropriate carrier network on your phone.
To select a GSM data service carrier for a specific country:
1. Touch
Apps
>
Settings
>
More…
>
Mobile networks
>
Network Mode
.