| Section |
Page |
| ProSAFE Wireless Controller |
1 |
| Contents |
3 |
| 1. Introduction |
11 |
| Models, Key Features, and Capabilities |
12 |
| Model WC7500 |
12 |
| Model WC7600 |
12 |
| Model WC7600v2 |
13 |
| Model WC9500 |
13 |
| Model Scalability and Feature Differences |
13 |
| Model Common Features and Capabilities |
14 |
| What Can You Do With a Wireless Controller? |
15 |
| Licenses |
17 |
| Maintenance and Support |
17 |
| 2. Hardware Descriptions |
18 |
| Package Contents |
19 |
| Hardware Models WC7500 and WC7600v2 |
19 |
| WC7500 and WC7600v2 Front Panel Ports and Slots |
19 |
| WC7500 and WC7600v2 Back Panel Components |
21 |
| WC7500 and WC7600v2 Product Labels |
21 |
| Hardware Models WC7600 and WC9500 |
22 |
| WC7600 and WC9500 Front Panel Ports and Slots |
22 |
| WC7600 and WC9500 Back Panel Components |
23 |
| WC7600 and WC9500 Product Labels |
24 |
| LED Functions (All Models) |
25 |
| Wireless Controller System Components |
26 |
| Supported NETGEAR Access Points |
27 |
| Supported NETGEAR Antennas |
30 |
| 3. System Planning and Deployment Scenarios |
32 |
| Basic and Advanced Setting Concepts |
33 |
| Profile Group Concepts |
34 |
| Basic Profile |
34 |
| Advanced Profile |
34 |
| System Planning Concepts |
36 |
| Preinstallation Planning |
36 |
| Before You Configure a Wireless Controller |
36 |
| High-Level Configuration Examples |
39 |
| Single Controller Configuration With Basic Profile Group |
39 |
| Single Controller Configuration With Advanced Profile Groups |
40 |
| Stacked Controller Configuration |
41 |
| Management VLAN and Data VLAN Strategies |
42 |
| High-Level Deployment Scenarios |
44 |
| Scenario Example 1: Network With Single VLAN |
44 |
| Scenario Example 2: Advanced Network With VLANs and SSIDs |
46 |
| Scenario Example 3: Advanced Network With Redundancy |
48 |
| 4. RF Planning and Deployment |
52 |
| Application, Browser, and Port Requirements for RF Planning |
53 |
| RF Planning Overview |
53 |
| Planning Requirements |
54 |
| Recommended RF Planning Procedure for a Building |
56 |
| Manage a Building and Floors for an RF Plan |
56 |
| Add a Building and Floors |
57 |
| Add a Single Floor to a Building |
59 |
| Scale a Floor |
60 |
| Add a WiFi Coverage or WiFi Noncoverage Zone to a Floor |
61 |
| Remove a WiFi Coverage or Noncoverage Zone From a Floor |
62 |
| Add a WiFi Building Obstacle to a Floor |
62 |
| Remove a Building Obstacle From a Floor |
64 |
| Add a WiFi Obstruction Area |
65 |
| Remove a WiFi Obstruction Area |
66 |
| Change the Name, Map, or Dimensions of a Floor |
66 |
| Change the Name of a Building |
67 |
| Duplicate an Entire Building With All Floors |
68 |
| Duplicate a Single Floor |
68 |
| Remove a Single Floor |
69 |
| Remove an Entire Building With All Its Floors |
70 |
| Use the WiFi Auto Planning Advisor to Generate an RF Plan for a Floor |
70 |
| Manually Add and Manage Access Points on a Floor Map for an RF Plan |
76 |
| Manually Add and Manage Antennas on a Floor Map for an RF Plan |
79 |
| Display and Recalculate the WiFi Coverage for a Heat Map |
83 |
| Display or Change the WiFi Inventory for an RF Plan |
84 |
| Download a Report for an RF Plan |
87 |
| View the Heat Map for a Deployed Floor Plan |
88 |
| 5. Installation and Configuration Overview |
91 |
| Connect Your Computer to the Wireless Controller |
92 |
| Log In to the Wireless Controller |
92 |
| Roadmap for Initial Configuration |
94 |
| Roadmap for Configuring Management of Your WiFi Network |
96 |
| Choose a Location for the Wireless Controller |
98 |
| Deploy the Wireless Controller |
98 |
| 6. Configure the System and Network Settings and Register the Licenses |
99 |
| Configure the General Settings |
100 |
| Manage the Time Settings |
101 |
| Manage the IP, VLAN, and Link Aggregation Settings |
102 |
| Management VLAN Concepts |
102 |
| Untagged VLAN Concepts |
103 |
| Controller Link Aggregation Concepts |
103 |
| Configure the IP, VLAN, and Controller Link Aggregation Settings |
104 |
| Manage the DHCP Server |
106 |
| Add a DHCP Server |
106 |
| Change the Settings for a DHCP Server |
108 |
| Remove a DHCP Server |
109 |
| Register Your Licenses |
110 |
| Configure the License Server Settings |
110 |
| Register Your Licenses With the License Server |
111 |
| Manage Certificates |
113 |
| Configure Syslog, Alarm Notification, and Email Settings |
114 |
| Configure the Syslog Settings for an Internal Syslog Location |
114 |
| Configure the Syslog Settings for an External Syslog Location |
116 |
| Configure Alarm Notification Settings |
118 |
| Configure the Email Notification Server |
119 |
| 7. Manage Security Profiles and Profile Groups |
120 |
| WiFi Security Profile Concepts |
121 |
| Small WLAN Networks |
121 |
| Large WLAN Networks |
122 |
| Profile Naming Conventions |
122 |
| Considerations Before You Configure Profiles |
122 |
| Basic and Advanced Security Configuration Concepts |
123 |
| Manage Security Profiles for the Basic Profile Group |
124 |
| Configure a Profile in the Basic Profile Group |
124 |
| Change the Settings for a Profile in the Basic Profile Group |
128 |
| Remove a Profile From the Basic Profile Group |
129 |
| Manage Security Profiles for Advanced Profile Groups |
129 |
| Add an Advanced Profile Group |
129 |
| Remove an Advanced Profile Group |
131 |
| Configure a Profile in an Advanced Profile Group |
131 |
| Change the Settings for a Profile in an Advanced Profile Group |
135 |
| Remove a Profile From an Advanced Profile Group |
136 |
| Network Authentication and Data Encryption Options |
137 |
| Manage Authentication Servers and Authentication Server Groups |
140 |
| Authentication Server Concepts |
140 |
| Configure Basic Authentication Server Settings |
142 |
| Configure a RADIUS Authentication Server Group |
144 |
| Remove a RADIUS Authentication Server Group |
145 |
| Manage MAC Authentication and MAC Authentication Groups |
146 |
| Guidelines for External MAC Authentication |
146 |
| Configure Basic Local MAC Authentication Settings |
146 |
| Remove a MAC Address From a Wireless Client List |
148 |
| Import a MAC List From a File |
148 |
| Configure a Local MAC Authentication Group |
149 |
| Remove a Local MAC Authentication Group |
151 |
| Select an ACL for a Profile in the Basic Profile Group |
151 |
| Select an ACL for a Profile in an Advanced Profile Group |
152 |
| 8. Discover and Manage Access Points |
154 |
| Access Point Discovery Guidelines |
155 |
| General Discovery Guidelines |
155 |
| Layer 3 Discovery Guidelines |
155 |
| Remote Access Point Discovery Guidelines |
157 |
| Discover Access Points With the Discovery Wizard |
159 |
| Discover Access Points in Factory Default State and Access Points in a Layer 2 Subnet |
159 |
| Discover Access Points Installed and Working in Standalone Mode in Different Layer 3 Networks |
163 |
| Manage the Managed AP List |
167 |
| View the Managed AP List |
167 |
| Change Access Point Information on the Managed AP List |
170 |
| Remove Access Points From the Managed AP List |
173 |
| Assign Access Points to Buildings, Floors, and Advanced Profile Groups |
174 |
| 9. Configure WiFi and QoS Settings |
178 |
| Basic and Advanced WiFi and QoS Configuration Concepts |
179 |
| Configure the Radio |
179 |
| Configure the Radio for the Basic Profile Group |
179 |
| Configure the Radio for an Advanced Profile Group |
180 |
| Configure WiFi Settings |
182 |
| Configure WiFi Settings for the Basic Profile Group |
182 |
| Override Channel and Transmission Power in the Basic Profile Group |
186 |
| Configure WiFi Settings for an Advanced Profile Group |
188 |
| Override Channel and Transmission Power in an Advanced Profile Group |
193 |
| Configure Channels |
195 |
| Specify Radio Frequency Management |
198 |
| Radio Frequency Concepts |
198 |
| WLAN Healing Concepts |
198 |
| Configure Radio Frequency Management for the Basic Profile Group |
199 |
| Configure Radio Frequency Management for an Advanced Profile Group |
200 |
| Manage AirQual for a Profile Group |
203 |
| AirQual Concepts |
203 |
| Configure AirQual for the Basic Profile Group |
203 |
| Configure AirQual for an Advanced Profile Group |
205 |
| Manage Quality of Service for an Advanced Profile Group |
207 |
| Quality of Service Concepts |
207 |
| Configure Quality of Service for a Profile Group |
208 |
| Manage Load Balancing |
210 |
| Load Balancing Concepts |
210 |
| Configure Load Balancing |
211 |
| Manage Rate Limiting |
212 |
| Rate Limiting Concepts |
212 |
| Configure Rate Limiting for the Basic Profile Group |
213 |
| Configure Rate Limiting for an Advanced Profile Group |
214 |
| Manage the LED Behavior |
215 |
| Manage the LED Behavior for the Basic Profile Group |
215 |
| Manage the LED Behavior for an Advanced Profile Group |
216 |
| 10. Manage Rogue Access Points, Guest Network Access, and Users |
218 |
| Manage Rogue Access Points |
219 |
| Rogue Access Point Concepts |
219 |
| Configure Basic Rogue Detection Settings |
219 |
| Classify Rogue Access Points |
220 |
| Import a List of Known Access Points From a File |
222 |
| Manage Guest Network Access Through Guest Portals and Captive Portals |
223 |
| Portal Concepts |
223 |
| Configure a Basic Guest Portal or Captive Portal |
224 |
| Configure an Advanced Guest Portal or Captive Portal |
229 |
| Remove a Portal |
236 |
| Manage Users, Accounts, and Passwords |
236 |
| User and Account Concepts |
236 |
| Change the Password of the Default admin Account of the Wireless Controller |
237 |
| Add a Management User |
239 |
| Add a WiFi User |
240 |
| Add a Captive Portal Account |
241 |
| Add a Logo and Message on Captive Portal User Information |
243 |
| Add a Captive Portal User |
245 |
| Add Multiple Captive Portal Users Simultaneously |
247 |
| Change the Settings for a User or Account |
250 |
| Remove Users or Accounts |
250 |
| Export a List of Users or Accounts |
251 |
| 11. Maintain the Wireless Controller and Access Points |
253 |
| Manage the Configuration File or Upgrade the Firmware |
254 |
| Back Up the Configuration File |
254 |
| Restore the Configuration File |
255 |
| Upgrade the Firmware |
256 |
| Reboot the Wireless Controller |
259 |
| Reset the Wireless Controller |
259 |
| Manage Extended Storage |
260 |
| Manage Remote Access |
262 |
| Specify Session Time-Outs |
263 |
| Save the Logs |
264 |
| Save the System Logs |
264 |
| Save and Clear the Logs for an Access Point |
265 |
| View Alerts and Events |
267 |
| View System Alerts |
267 |
| View Radio Frequency Events |
268 |
| View Load-Balancing Events |
269 |
| View Rate-Limit Events |
271 |
| View Redundancy Events |
272 |
| View Stacking Events |
273 |
| Manage Licenses |
274 |
| View Your Licenses |
274 |
| Retrieve Your Licenses |
276 |
| Reboot Access Points |
277 |
| Configure Multicast Firmware Upgrade for Access Points |
278 |
| Change the Multicast Firmware Upgrade Settings |
278 |
| Disable Multicast Firmware Upgrade |
279 |
| 12. Manage Stacking and Redundancy |
280 |
| Stacking Concepts |
281 |
| Configure a Stack of Wireless Controllers |
283 |
| Remove a Wireless Controller From a Stack |
287 |
| Select Which Wireless Controller in a Stack to Configure |
288 |
| Manage Redundancy for a Single Controller |
291 |
| VRRP Redundancy Concepts |
291 |
| Configure a Single Controller With Redundancy |
293 |
| Manage a Redundancy Group With N:1 Redundancy |
297 |
| VRRP N:1 Redundancy Concepts |
297 |
| Configure a Redundancy Group With N:1 Redundancy |
300 |
| Replace a Redundant Controller |
305 |
| Remove a Redundancy Group |
306 |
| 13. Monitor the WiFi Network and Its Components |
308 |
| Monitor the Network |
309 |
| View the Network Summary Page |
309 |
| View the Wireless Controllers in the Network |
311 |
| View the Access Points in the Network |
313 |
| View the Clients in the Network |
318 |
| View the Profiles in the Network |
322 |
| Monitor the Wireless Controller |
324 |
| View the Wireless Controller Summary Page |
324 |
| View Wireless Controller Usage |
327 |
| View Access Points That the Wireless Controller Manages |
328 |
| View Clients on Access Points That the Wireless Controller Manages |
333 |
| View Neighboring Clients That the Wireless Controller Detects |
337 |
| View Neighboring Access Points That the Wireless Controller Does Not Manage |
339 |
| View Security Profiles That the Wireless Controller Manages |
340 |
| View DHCP Leases That Are Provided by the Wireless Controller |
342 |
| View Captive Portal Users on Access Points That the Wireless Controller Manages |
343 |
| View the Guest Email Address Database for Access Points That the Wireless Controller Manages |
345 |
| View AirQual for the Channels in a Profile Group |
346 |
| Monitor the SSIDs on the Wireless Controller |
348 |
| Monitor Local Clients in the Network |
353 |
| Monitor Accepted Clients |
353 |
| Monitor Blacklisted Clients |
357 |
| 14. Troubleshooting and Diagnostics |
360 |
| Troubleshoot Basic Functioning |
361 |
| Power LED Is Not Lit |
361 |
| Status LED Never Turns Off |
361 |
| Ethernet Port LEDs Are Not Lit |
361 |
| Troubleshoot the Web Management Interface |
362 |
| Check the Ethernet Cabling |
362 |
| Check the IP Address Configuration |
362 |
| Check the Internet Browser |
363 |
| Troubleshoot a TCP/IP Network Using the Ping Utility |
363 |
| Use the Reset Button to Restore Default Settings |
364 |
| Resolve Problems With Date and Time |
364 |
| Resolve Network Problems |
365 |
| Resolve Problems With Access Points |
365 |
| Resolve Discovery Problems |
365 |
| Resolve Connection Problems |
366 |
| Network Performance and Rogue Access Point Detection |
366 |
| Use the Diagnostic Tools on the Wireless Controller |
366 |
| Ping an Access Point |
367 |
| Trace a Route to an Access Point |
368 |
| View the Console Debug Logs of an Access Point |
369 |
| Capture WiFi Packets |
371 |
| A. Controller-Managed Access Points |
374 |
| Overview |
375 |
| Change IP Address and VLAN Settings on a Controller-Managed Access Point |
376 |
| Reenable the DHCP Client on a Controller-Managed Access Point |
377 |
| Upgrade or Change Firmware on a Controller-Managed Access Point |
378 |
| Save and View the Logs on a Controller-Managed Access Point |
381 |
| Enable Link Aggregation on a WAC740 Access Point |
382 |
| Change the Password on an Access Point |
383 |
| Convert an Access Point From Controller-Managed to Standalone |
385 |
| B. Factory Default Settings, Technical Specifications, and Passwords Requirements |
386 |
| Factory Default Settings |
387 |
| Technical Specifications Models WC7500 and WC7600v2 |
387 |
| Technical Specifications Models WC7600 and WC9500 |
388 |
| Password Requirements |
389 |
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